FRT Legal Clerk

Winn Group; Newcastle upon Tyne; On-site; GBP 40,000 - GBP 60,000; Full time

Job description

Are you ready to be part of a WINNing team at Winn Group, a leading North East business providing nationwide accident management and rehabilitation services?

We are looking for a detail oriented and highly organised individual to join our First Response Team as a Legal Clerk. In this role, you’ll play a key part in driving the efficient progression of claims, including those within the OIC portal, to ensure effective recovery across all heads of claim.

This role is Full-Time, based on 40 hours per week, and we are also fully office-based in Byker, Newcastle.

Why Join Us?

At Winn Group, we're more than a business. We're a driving force in the North East, delivering nationwide accident management and rehabilitation services for victims of non-fault accidents. As the parent company of Winn Solicitors and On Hire, we lead the market in Personal Injury Law. With a 4.8 Star rating by Trustpilot, we provide an excellent service for the client from start to finish.

We prioritise your well‑being and growth, celebrating every milestone. With ample progression opportunities and funded learning initiatives, we invest in your future. Join us and be a part of a team that upholds values such as Integrity, Respect, Loyalty, and Reliability and prioritises your success, and well‑being, and fosters your growth.

Responsibilities

• Accept and make ad hoc telephone enquiries from/to clients, stakeholders and third parties with regard to cases.
• Ensure that all claims are handled efficiently and in the correct technical manner, settling them in line with policy cover and legal liability.
• Build a positive relationship with each client whilst processing the claim, helping to manage their expectations and deliver the right outcome.
• Ensure accuracy in all aspects of case handling, including, but not limited to: hire reviews, engineer reports, storage instructions, impecuniosity pre‑checks, open banking signup, logging supporting evidence and handling claims under the Civil Procedure Rules and Legislation.
• Monitor provision of hire vehicles to ensure the hire system works effectively and hire duration is constructive.
• Negotiate to control costs, adhering to deadlines and time constraints.
• Prepare cases thoroughly, making appropriate arguments in relation to recovery, ensuring we obtain evidence in support of impecuniosity, and/or client losses (where applicable).

What We Offer

Generous Holiday Package: 25 days holiday plus bank holidays, an additional birthday holiday, and options to buy or sell holidays (subject to eligibility).

Employee Development: Funded learning initiatives, SQE Apprenticeships, and Training Contracts (subject to application).

Work-Life Balance: Flexible working hours, on‑site parking (subject to availability), and benefits such as the Corporate Metro Scheme and Bike to Work Scheme.

Wellbeing Support: Virtual GP, Bereavement Support, Discounted Health Checks, Annual Flu Jab and Free Eye Tests.

Social and Charitable Events: Across the year, we host a range of events, including a Christmas party, as well as an Annual Awards Night, plus various fundraising and social events to support our Charity of the Year.

About You

To succeed in this role, we're looking for someone who brings a blend of must‑have skills and experiences, along with those extra special qualities that can make a difference to our team and business.

Skills and Experience

• Attention to detail and accuracy
• Time management and organisation skills
• Proactive approach to workExperience of working towards deadlines and performance objectives
• Ability to work towards shared goals and objectives
• Experience of demonstrating effective teamworking within a commercial environment
• Cooperative and flexible approach

Next Steps?

If you feel this role is the right fit for you, then Apply Now!

If your application meets our criteria, a member of HR will be in contact to discuss this opportunity further. If you are successful, you will be invited to a face‑to‑face interview.

If you are unsuccessful, you will be notified. However, if you don't receive any communication from us within four weeks of sending your CV, your application was not successful.

We look forward to reviewing your application!

Winn Solicitors is one of the country’s leading claims management companies taking care of no win no fee accident claims from start to finish.

Apply Now

To start the application process, please complete the form below, upload your CV and include a covering letter including which of the graduate paralegal positions you are interested in.

Would you like to be considered for other vacancies at Winn Group?

• Yes
• No

What our Staff Say

“ I am incredibly grateful for the opportunities for development which I have had in the firm. which I have fully embraced and have led to me being promoted to Deputy Head of Costs. ”

Vic

Deputy Head of Costs

“ I know it’s a cliché but everyone was really supportive throughout my training contract and there was always someone to go to if I was unsure or needed guidance. ”

Reece

Personal Injury Solicitor

“ I started at Winns as a fee earner in the Vehicle Damage department and within a year of starting at the firm I was successful in securing a training contract. ”