Team Leader

Fusion Lifestyle; Totnes; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A community-focused leisure organization in Totnes is seeking a Team Leader to ensure smooth operations and manage a diverse team. The ideal candidate should have experience in leisure or hospitality and possess excellent communication skills. The role includes mentoring staff, conducting team briefings, and providing a welcoming service to customers. This position offers competitive pay and opportunities for professional development through training in leisure activities and management skills.

Benefits

Attractive employee benefits

Competitive rates of pay

Training and qualifications in leisure activities

Qualifications

• Experience in leisure, fitness, or hospitality is essential.
• Strong communication and leadership abilities.
• Ability to pass a National Pool Lifeguard Qualification.

Responsibilities

• Ensure smooth operations during shifts.
• Manage team deployment and communication.
• Conduct staff training and performance management.
• Establish and maintain customer relationships.

Skills

Excellent communication skills

People skills

Can-do attitude

Previous experience in leisure, fitness, or hospitality

Job description

We are now hiring Team Leaders at Totnes Leisure Center

Are you looking to develop in your Leisure Career? Do you have transferable skills and are you looking to work in a rewarding industry that brings health and wellbeing to your community?

Then we have the role for you!

Overview

Fusion Lifestyle has the mission to bring health and wellbeing to communities across the UK. We are a registered charity and we invest back into the communities that we serve.

Who You Are

We are looking for local people who share our passion for customer service, accept only the best, and have the ‘can-do’ attitude that creates the positive atmosphere in our centres. As a person you’ll be engaging; always championing exemplary standards and service; and a leader capable of empowering you team.

Role and Responsibilities

Fusion Lifestyle’s Team Leaders are responsible for ensuring each shift goes off without a hitch. As Team Leader you will be developed so you can provide management coverage across all aspects of the centre, jumping in wherever needed and ensuring customers are happy. You’ll also ensure team members are deployed to the right places, and that they\'re clearly communicated with on a regular basis.

The position of Team Leader really gives you the opportunity to learn all aspects of the business in preparation for your next career step. We can supply training and development to help build your skills in leisure and management so you are ready for the next step in your career.

To be successful as a Team Leader, you will need previous experience in the leisure, fitness, or hospitality and service industries; along with excellent communication and people skills, and a "can-do" attitude - nothing is too much trouble for you! You\'ll need to have the ability to pass a National Pool Lifeguard Qualification, and we can support you with this.

Other responsibilities of this role include (but are not limited to):

• Act as Duty Manager as-and-when required
• Ensuring a welcoming front of house presence is delivered at all times
• Assuming responsibility for centre operations on a shift rotation basis, including key holding, opening and/or closing the centre
• Coordinating the efficient and effective deployment of the team
• Undertaking fitness instruction, reception, pool supervision and /or membership sales, as required
• Cash reconciliation and banking duties
• Assisting in the development and management of a well-balanced activity and event programme
• Delivering induction, training, appraisals, development and performance management of staff where required
• Conducting team briefings (Huddles)
• Establishing and maintaining excellent relationships with our customers and potential customers

Development and Support

How we can Help you Achieve Your Goals:

• We can provide free* training for the necessary qualifications
• We plan to hold regular meetings with other team leaders so you will be part of a learning community
• You will have mentorship as you develop you management skills

* A Learner’s Agreement may be required. Please note that, due to the technical qualification associated with this role, all applicants must be at least 18 years old at the time of application.

What We Can Do For You

We offer attractive employee benefits and competitive rates of pay. We can provide training and qualifications in a range of leisure activities as well as providing skills for life. Our extensive range of training and development opportunities have options for full or part funding. Our Workplace Development Programme can lead towards industry recognised qualifications and can also lead towards a Bachelors or even Masters Degree!

Next steps

If you would like to further your career in leisure, within a dynamic company that makes a positive impact on the community, then we want to hear from you.

Click on the link to apply.