Leisure Team Leader

Holland & Barrett; Cambridge, Bembridge, Sandy Balls; On-site; GBP 20,000 - GBP 30,000; Part time

Job summary

A popular leisure company is seeking dynamic individuals for a seasonally contracted role at their leisure centre. Responsibilities include supervising a team, maintaining safety and cleanliness, and providing excellent customer care at various activities. Ideal candidates should hold relevant certifications, possess strong communication skills, and a keen attention to detail. The position offers a competitive salary and high job satisfaction in a fast-paced environment.

Benefits

Excellent salary

High job satisfaction

Qualifications

• Valid NPLQ and First Aid at Work certificate required.
• Experience in backwashing and COSHH.
• Desirable: National Pool Management Qualification (NPMQ) or equivalent.

Responsibilities

• Supervise and train team to ensure smooth operation of the leisure centre.
• Maintain service and safety levels within the leisure centre.
• Monitor safety and welfare of customers and staff.

Skills

Good communication skills

Attention to detail

Ability to work under pressure

Education

GCSE standard or equivalent

Tools

Pool Plant Operator (PPO)

Job description

Location: Cleethorpes Pearl Holiday Park

Hours of work: Seasonal Contract - Variable hours

What we need in a nutshell

We are looking for dynamic, determined, enthusiastic people who thrive in providing memorable guest experiences and want to be part of developing the Leisure team in supervising, controlling and ensuring the safety of customers at all times in the centre, but in particular the swimming pool environment and to provide the highest standard of customer service to all users of the centre.

Who are we?

We’re adynamic andgrowing company,shaking up the Great British holidayat our award-winning UK resorts.Retallack Resort and Spa is a luxury spa resort and a lively watersports hub, wrapped up in a stunning countryside location close to the North Cornish coast.

Your role will be to assist in operating the leisure centre to achieve maximum sales whilst keeping the customer experience intact by having motivated and skilled staff who deliver a delightful customer experience and excellent levels of cleanliness.

In partnership with the Leisure Manager, Leisure Duty Manager and other team leaders you will;

• Actively market and promote the business, continually seeking opportunities to increase sales and improve customer service.
• To effectively supervise, train & motivate all team whilst on duty to ensure the efficient and effective operation of the centre, whilst maintaining excellent levels of customer care that promote and reflect the image of the centre.
• Maintain and develop the highest levels of service & safety within the leisure centre
• Responsible for the security of facilities, Centre presentation cleanliness and maintenance, plant operation, water quality testing, stock replenishment and ensure normal operating procedures and emergency action plans are implemented as required.
• Organising and running activities such as archery, axe throwing and tie dye.
• Processing financial transactions and cash reconciliation and accepting bookings in compliance with regulations.
• Carry out any other duties specified by Centre Management to ensure the effective operation of the Centre’s service including emergency action plans and procedures
• Ensure a high standard of cleanliness is maintained throughout the centre in accordance with cleaning schedules and standards.
• Monitor and maintain the safety and welfare of customers and staff. Ensure the correct behaviour and use by customers and staff of the Centre.

This is only a guide to the range of duties involved. The post holder will need to be flexible and adaptable in order to respond to other duties that may be required from time to time and the changes and development within Retallack Resort & Spa.

One more thing…holidays happen at holiday times, so you’ll need

Skills, experience and qualities you’ll need

We’ll provide training, but you must:

• To hold a current valid NPLQ and a First Aid at Work certificate as well as certificate and have experience in backwashing and experience of COSHH
• A good standard of education, ideally to GCSE standard or equivalent
• Works well under pressure and a good communicator too
• Attention to detail even little ones and high standards
• Desirable: Pool Plant OperatorPPO), National Pool Management Qualification (NPMQ) or equivalent, Fire Warden training

It’s about your values too. We have a can‑do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers – if that’s fired up your curiosity, have a read about ithere and decide if it describes you. In exchange for your loyalty and hard work we offer an excellent salary, high job satisfaction in an environment that is fast moving with a business that is continually developing and evolving.

Want to join our team? Here’s how to apply

Just click on the Apply Now button and follow the instructions. To find out more about what it’s like to work for Away Resorts, check us out at www.awayresorts.co.uk/careers.