Retail Store Supervisor: Lead Team, Delight Customers

Monsoon; Winchester; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading retail company in Winchester is seeking a motivated Supervisor to act as a brand ambassador and support the team in delivering exceptional customer experiences. This role requires strong leadership skills, a proven record in customer service, and a can-do attitude. The ideal candidate will drive sales, exceed KPIs, and promote an inclusive work environment. Offers include a competitive salary, bonus scheme, staff discount, and additional holiday for birthdays.

Benefits

Competitive salary

Bonus scheme

Staff uniform allowance

Generous employee discounts

Additional holiday for birthdays

Qualifications

• Experience in a supervisor or key holding role.
• Proven track record in delivering excellent customer service.
• Passion, drive, and resilience in work ethic.

Responsibilities

• Act as a brand ambassador and support team performance.
• Generate profit by exceeding KPIs.
• Ensure teams are motivated and knowledgeable.

Skills

Customer focus

Team leadership

Excellent communication

Problem-solving

Ability to drive sales

Job description

A leading retail company in Winchester is seeking a motivated Supervisor to act as a brand ambassador and support the team in delivering exceptional customer experiences. This role requires strong leadership skills, a proven record in customer service, and a can-do attitude. The ideal candidate will drive sales, exceed KPIs, and promote an inclusive work environment. Offers include a competitive salary, bonus scheme, staff discount, and additional holiday for birthdays.