General Manager

Theruckusgroup; Greater London; On-site; GBP 51,000 - GBP 60,000; Full time

Job summary

A vibrant hospitality group based in Shoreditch is seeking an experienced General Manager to lead its lively high-volume pub and restaurant. You will be responsible for enhancing guest experiences, managing financial performance, and developing a high-performing team. This position offers a salary up to £60,000 plus bonuses, along with a supportive culture and growth opportunities. If you are passionate about hospitality and ready to make a mark, we invite you to apply.

Benefits

Structured induction and support

Annual team trip abroad

25% staff discount on food and drinks

Company pension scheme

Bonus scheme based on KPIs

Qualifications

• Minimum 2 years experience as a General Manager in a high volume venue.
• Ability to deliver outstanding guest experiences.
• Strong leadership skills with a passion for hospitality.

Responsibilities

• Oversee daily operations to enhance guest experiences.
• Manage venue’s P&L focusing on profitability.
• Recruit and train a motivated team.

Skills

Leadership in high-volume environments

Financial management

Team development

Excellent communication

Stock and budgeting understanding

Job description

Are you a passionate hospitality leader ready to take the reins of one of Shoreditch’s most beloved historical venues?

Location: Shoreditch, East London (E1), E1 6PJ
Salary: Up to £60,000 per annum Bonus

We’re seeking adynamic and experienced General Managerto oversee the daily operations of our vibrant, high-volume pub, restaurant and events space. This is a rare opportunity to make your mark within a respected independent group that values personality, performance, and people.

The General Manager is responsible for all aspects of our guest experiences, staffing including recruiting and development, cost control, compliance & licensing. The ultimate goal being to increase profitability by constantly challenging the current operations and researching and implementing new opportunities to increase revenue.

What We Offer:

• A structured induction and supportive operations team
• The chance to grow within an expanding independent group where your voice is heard
• Annual team trip abroad
• 25% staff discount on food and drinks across all 9 of our venues
• Company pension scheme
• Workplace where culture comes first, not corporate red tape
• Bonus scheme based on clear KPIs
• We’re closed every Sunday & Monday

What You’ll Be Doing:

• Leading daily operations to deliver outstanding guest experiences
• Managing all aspects of the venue’s P&L, with a focus on profitability and sustainability
• Recruiting, training, and developing a motivated, high-performing team
• Driving footfall and building regular clientele
• Planning and executing memorable events, alongside our kitchen and sales teams
• Maintaining high standards across the board from compliance to creativity

Who we’re looking for:

• A leader who excels in a high-energy environment and takes pride in delivering top-notch guest experiences.
• A senior manager who enjoys working in fun, dynamic venues and is eager to work with the owners and contribute to a growing brand.
• A leader with strong financial management skills and the ability to drive profitability.
• A senior manager with experience in managing, guiding, training and developing diverse teams.
• A hospitality obsessive who is passionate about developing themselves, their team and the business.

What We’re looking for:

• 2 years minimum experience as a General Manager in a high volume venue.
• A fun and engaging personality with a serious commitment to hospitality.
• Strong leadership skills with a passion for learning and development.
• Excellent communication skills, comfortable interacting with guests, staff, artists/djs and reporting to the board.
• Understanding of stock, budgeting and GP levels.
• Ambition to develop the group.

If you are ready to take on a challenging and rewarding role as our next General Manager in one of Shoreditch’s best venues, we’d love to hear from you.

Apply now to join our team and be part of something extraordinary.

We are an equal opportunity employer. We welcome and value a diverse workforce, create an inclusive culture and encourage applications from all qualified individuals.

Applicants must have the right to work in the UK.