General Manager

McMullen & Sons Ltd.; Greater London; On-site; GBP 40,000; Full time

Job summary

A prominent London pub operator is seeking a General Manager for The Traitor’s Gate, a standout pub opposite the Tower of London. The role involves managing a dynamic team while delivering exceptional guest service and financial performance. Candidates should demonstrate passion for their role and be forward-thinking, with a strong focus on training and development. This position offers a competitive salary of £40,000 along with benefits including a contributory pension scheme and achievable bonuses.

Benefits

Company contributory pension scheme

Life Assurance

Achievable Bonus scheme

Team discount card

Reward and recognition opportunities

Qualifications

• Passionate about guest service and team development.
• Exceptional skills in financial management and cost margins.
• Ability to lead and inspire a large team.

Responsibilities

• Drive business forward in a high-energy pub environment.
• Deliver impeccable operating standards and build strong teams.
• Respond to market demand by understanding guest needs.

Skills

Sales and profit management

Team training and development

Guest satisfaction

Financial management

Health and safety compliance

Job description

Overview

The Traitor’s Gate a standout London pub in one of the capital’s most iconic locations, directly opposite the Tower of London. With constant tourist footfall alongside a strong weekday trade from City workers, the pub benefits from a diverse and reliable guest mix throughout the year.

Trading across two floors, the business is well balanced with an established 60:40 wet-to-food sales mix, offering clear opportunities to grow both drinks-led occasions and quality food trade. It’s an ideal opportunity for an ambitious General Manager who thrives in a fast-paced, high-profile environment. This is a brilliant role for someone looking to develop their career in central London, with the added benefit of a fantastic manager flat located near Moorgate.

Management Profile

We are looking for a passionate, standards driven General Manager to join our successful team and drive this business forward. The right candidate will enjoy working in a high energy London pub and have a passion for guest service. The ability to lead and inspire a large team is fundamental for the success of the business. The successful candidate will be involved with the development project and the retail offer. Candidates must be able to show exceptional skill in the following areas;

• Sales and profit
• Team turnover
• Team training and development
• Guest satisfaction
• Cost margins
• Health and Safety

Key General Manager Attributes

• Understanding the guests needs and responding to market demand
• Flawless execution of the offer
• Creation of sales driving activity on a regular basis
• Coaching and guiding the team - to get the best out of them every day
• Being able to spot talent and develop individuals to reach their potential
• Financial management of the business to deliver profit growth
• All aspects of licensing, food and health & safety compliance in line with the law

Applicants must be able to deliver impeccable operating standards and build good teams. You must be forward thinking with huge dedication and a passion for the role.

Salary and Benefits

• Salary: £40,000 dependent on experience
• Company contributory pension scheme
• Life Assurance
• Achievable Bonus scheme
• Team discount card & lots or reward and recognition opportunities