Hybrid Personal Injury Claims Handler - Motability Team

Direct Line Group; Leeds; Hybrid; GBP 35,000 - GBP 45,000; Full time

Job summary

A leading legal service provider in the UK is looking for a Motability Personal Injury Claims Handler based at their Leeds office. This position offers a 12-month fixed-term contract with hybrid working options. Candidates should have experience in handling Fast Track RTA claims and possess strong communication skills to engage effectively with clients. The role emphasizes delivering high-quality legal advice and achieving personal and departmental targets while ensuring exceptional client service.

Benefits

50% off home, motor, and pet insurance

Health and Dental insurance options

EV car scheme for leasing electric vehicles

Employee discounts and cashback

Flexible benefits scheme

Qualifications

• Experience in handling personal injury claims within an insurance or law firm environment.
• Ability to manage a mixed caseload of claims effectively.
• High attention to detail and ability to meet targets.

Responsibilities

• Handle Motability RTA claims and support clients throughout their cases.
• Work collaboratively with your team to achieve departmental targets.
• Ensure high-quality service and legal advice in line with policies.

Skills

Fast Track RTA claims handling experience

Knowledge of OIC and MOJ Pre-Action Protocol

Knowledge of Tariff and Non-Tariff valuations

Strong communication skills

Ability to work under pressure

Job description

A leading legal service provider in the UK is looking for a Motability Personal Injury Claims Handler based at their Leeds office. This position offers a 12-month fixed-term contract with hybrid working options. Candidates should have experience in handling Fast Track RTA claims and possess strong communication skills to engage effectively with clients. The role emphasizes delivering high-quality legal advice and achieving personal and departmental targets while ensuring exceptional client service.