Utilities Management Administrator

Lambert Smith Hampton Limited; Birmingham; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading commercial property management firm in Birmingham is looking for a Utilities Management Administrator to support its property portfolio. The role involves managing utility invoices, coordinating data, and assisting with sustainability initiatives. Candidates should demonstrate strong organisational skills, proficiency in Microsoft Excel, and an interest in utilities or property management. This position offers excellent career development prospects and exposure to strategic business initiatives.

Benefits

Professional development opportunities

Exposure to industry-leading platforms

Transferable skills development

Qualifications

• Exceptional organisational and time management skills are required.
• Meticulous attention to detail and accuracy is essential.
• Proficiency in Microsoft Office Suite, particularly Excel is necessary.

Responsibilities

• Review utility invoices and maintain comprehensive records.
• Handle supplier communications and assist with query resolution.
• Compile and analyse data for sustainability reporting.

Skills

Organisational skills

Attention to detail

Microsoft Excel

Verbal communication skills

Written communication skills

Problem-solving

Interest in utilities management

Job description

Role Overview

Join our dynamic Commercial Property Management team as a Utilities Management Administrator. This pivotal role combines administrative excellence with some utilities knowledge to support our property portfolio. Working alongside our Utility Manager, you'll help deliver exceptional service to clients while contributing to our sustainability initiatives. This position offers excellent career development opportunities in the commercial property sector with exposure to industry-leading platforms and strategic business initiatives.

Key Responsibilities

Administrative Excellence:

• Review utility invoices with precision and maintain comprehensive records
• Coordinate meter readings and manage consumption data collection
• Prepare detailed utility performance reports for clients
• Assist with queries raised on third party systems
• Assist with tenant billing and recharges for utilities

Client and Supplier Communication:

• Handle supplier communications and assist with query resolution (both internal and external)
• Provide direct support to Accounts Payable regarding late payment and disconnection notices
• Contribute to client reporting and communications

Platform Management:

• Administer third party platforms (eg: Xcelerate, Kiveev & Trace)
• Maintain data integrity across utility management systems

Sustainability and Financial Support:

• Compile and analyse data for sustainability reporting
• Assist with utility budget forecasting for service charge management
• Support strategic initiatives to improve utility management efficiency

Required Skills and Qualifications

• Exceptional organisational and time management skills
• Meticulous attention to detail and accuracy
• Proficiency in Microsoft Office Suite, particularly Excel
• Excellent verbal and written communication skills
• Ability to handle confidential information with discretion
• Proactive approach to problem-solving
• Interest in utilities management, sustainability, or property management

What We Offer

• Professional development opportunities with an experienced Utility Manager
• Exposure to industry-leading platforms
• Development of transferable skills in data analysis, client communication and sustainability
• Opportunity to contribute to strategic business development initiatives

We understand the value that a diverse and inclusive working environment brings to Lambert Smith Hampton. We celebrate the different perspectives and insights that people can bring through their cultures and backgrounds. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.

We want to ensure that your application can be considered for all relevant roles across the Lambert Smith Hampton group of companies, including subsidiary and affiliate companies. We believe that this will ensure that talented people interested in developing their career with us will be considered for the widest range of opportunities that we can provide and will also receive the best candidate experience.

By submitting your application, you acknowledge that your personal data may be shared with other Lambert Smith Hampton Group subsidiary and affiliate companies in support of this objective. All data will be handled in accordance with applicable data protection legislation and our Privacy Policy, which can be found here: Privacy Policy | LSH