Visitor Experience & Safety Lead

Forest Camping Limited; United Kingdom; On-site; GBP 33,000 - GBP 35,000; Full time

Job summary

A leading environmental organization in Westonbirt is seeking a Visitor Operations Manager to oversee visitor services at the arboretum. Responsibilities include managing daily operations, ensuring health and safety compliance, and leading a collaborative team. The ideal candidate will have strong leadership skills and a passion for delivering excellent visitor experiences. This permanent position offers a salary of £33,854 with additional benefits, including significant pension contributions and opportunities for career development.

Benefits

28.97% pension contributions

25 days holiday plus bank holidays

Employee benefits scheme

Free parking and entry to arboretums

Career development opportunities

Qualifications

• Experience in managing visitor services or similar environments.
• Strong understanding of health and safety regulations.
• Ability to create a positive, collaborative work environment.

Responsibilities

• Manage the day-to-day operations of visitor service areas.
• Lead the Recreation Team to ensure safety compliance.
• Work closely with the Visitor Services Manager.

Skills

Leadership

Health and Safety Management

Team Collaboration

Customer Service

Job description

A leading environmental organization in Westonbirt is seeking a Visitor Operations Manager to oversee visitor services at the arboretum. Responsibilities include managing daily operations, ensuring health and safety compliance, and leading a collaborative team. The ideal candidate will have strong leadership skills and a passion for delivering excellent visitor experiences. This permanent position offers a salary of £33,854 with additional benefits, including significant pension contributions and opportunities for career development.