Admissions Supervisor: Guest Experience & VIP Sales

West Midland Safari Park; Bewdley; On-site; GBP 22,000 - GBP 28,000; Full time

Job summary

A popular UK wildlife attraction in Bewdley is looking for an Admissions Supervisor to oversee the admissions team and ensure smooth operations. The ideal candidate will have strong organizational and customer service skills, along with experience in a high-volume environment. Responsibilities include managing Admissions assistants, addressing guest inquiries, supervising guides, and promoting sales. Flexibility in working outside standard hours, including weekends and bank holidays, is essential. The role includes a range of exciting perks and benefits.

Benefits

WMSP Annual Pass for family and friends

35% Discount in retail and catering outlets

24 Hour access to an online doctor

Counselling access

Free onsite parking

Qualifications

• Experience working in a high-volume customer environment.
• Ability to manage and organize a team effectively.
• Flexibility to work outside of standard hours, including evenings and weekends.

Responsibilities

• Organize and manage Admissions assistants for effective operations.
• Handle guest inquiries and complaints.
• Supervise mini bus tour guides and handle cash transactions.
• Promote VIP Experiences and Annual Passes.

Skills

Strong customer focus

Organizational skills

Supervision experience

Job description

A popular UK wildlife attraction in Bewdley is looking for an Admissions Supervisor to oversee the admissions team and ensure smooth operations. The ideal candidate will have strong organizational and customer service skills, along with experience in a high-volume environment. Responsibilities include managing Admissions assistants, addressing guest inquiries, supervising guides, and promoting sales. Flexibility in working outside standard hours, including weekends and bank holidays, is essential. The role includes a range of exciting perks and benefits.