Outdoor Visitor Experience Lead - Part Time

WWT Consulting Ltd.; Llanelli; On-site; GBP 80,000 - GBP 100,000; Part time

Job summary

An environmental charity in Llanelli seeks a Visitor Experience Officer to enhance the visitor journey by organizing events and activities. This site-based role requires engaging with the public, ensuring high standards of visitor experience, and working collaboratively with a team. Ideal candidates will possess customer-facing experience and an interest in nature conservation. Benefits include generous annual leave, free entry to wetland centres, and a supportive working environment.

Benefits

33 days annual leave

Free entry to all wetland centres

Colleague discounts

Pension scheme

Life Assurance

Qualifications

• Experience in a customer-facing or visitor-focused role.
• Confidence engaging with the public and providing a warm, friendly welcome.
• Experience supporting events, activities, or visitor experiences.

Responsibilities

• Support delivery of seasonal events and family activities.
• Create memorable experiences through friendly visitor engagement.
• Maintain high standards of welcome and presentation.

Skills

Customer engagement

Event support

Team collaboration

Communication

Interest in nature and wildlife

Job description

An environmental charity in Llanelli seeks a Visitor Experience Officer to enhance the visitor journey by organizing events and activities. This site-based role requires engaging with the public, ensuring high standards of visitor experience, and working collaboratively with a team. Ideal candidates will possess customer-facing experience and an interest in nature conservation. Benefits include generous annual leave, free entry to wetland centres, and a supportive working environment.