Food Store Team Leader: Deliver Service & Growth

Marks & Spencer Plc; Greater London; On-site; GBP 40,000 - GBP 50,000; Full time

Job summary

A prominent retailer in Greater London seeks a Team Manager (Food) to lead a shop floor team, delivering exceptional customer service and driving profitability. This high-impact role involves coaching, implementing retail plans, and managing team performance. The ideal candidate will possess strong leadership abilities, resilience under pressure, and a commitment to operational excellence. Join us in transforming the future of retail and helping us achieve our ambitious goals.

Qualifications

• Proven ability to lead a team to deliver excellent customer service and KPIs.
• Good understanding of operational processes and systems.
• Strong verbal and written communication skills.

Responsibilities

• Lead a team to deliver exceptional availability and service.
• Support growth and profitability through effective retail planning.
• Recruit, develop, and motivate team members.

Skills

Leadership

Customer service

Data analysis

Communication

Adaptability

Job description

A prominent retailer in Greater London seeks a Team Manager (Food) to lead a shop floor team, delivering exceptional customer service and driving profitability. This high-impact role involves coaching, implementing retail plans, and managing team performance. The ideal candidate will possess strong leadership abilities, resilience under pressure, and a commitment to operational excellence. Join us in transforming the future of retail and helping us achieve our ambitious goals.