Porter

Circle Health Group; Sheffield; On-site; GBP 10,000 - GBP 40,000; Part time

Job summary

A leading healthcare provider in Sheffield is looking for a Porter to join their Portering department on a bank shift basis. The role involves supporting patient movements, ensuring comfort and security, and providing information about hospital facilities. Candidates should have front line customer service experience and preferably prior portering experience. This position offers a competitive hourly rate and requires a proactive attitude to meet the needs of both patients and staff.

Qualifications

• Experience in a customer-facing role.
• Previous portering experience in healthcare, hotel, or hospitality.
• Proficient in the use of software and systems.

Responsibilities

• Undertake general and ad hoc tasks for the site.
• Escort patients and explain hospital facilities.
• Ensure patient comfort and security.

Skills

Customer service

PC proficiency

Education

Maths, English GCSE at grades A to C or equivalent functional skills level 2

Job description

Porter (Bank) – Thornbury Hospital
Bank Shifts
Salary: £12.21 per hour

Thornbury Hospital in Sheffield is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Porter to join their team of staff in the Portering department.

This is a bank role working on an “as and when required” basis; you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

Duties of this role include:

• Undertake a range of general and ad hoc tasks on a day-to-day basis to meet the requirements of the site such as patient, equipment, and goods (e.g., pharmacy goods) movement.
• Explain hospital facilities and services to patients and family members when escorting people to rooms or other hospital areas.
• Provide a courteous service to internal and external customers.
• Ensure patient comfort and dignity are always maintained.
• Provide security for the facility as required within each specific hospital, ensuring compliance of security processes and external patrols are covered as appropriate to the hospital.
• Comply with all relevant mandatory training.

Applicants should meet the following criteria:

• Front line customer facing experience.
• Previous portering experience in a healthcare, hotel or hospitality setting would be beneficial.
• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficiency in the use of a PC, including the use of software and systems.

Salary & Benefits:

Circle Health Group offers a competitive hourly rate.

“Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.”