IT Support Apprentice — Learn, Help Clients, Grow Skills

Dn UK; Nottingham; On-site; GBP 15,000 - GBP 18,000; Full time

Job summary

A leading dental software supplier is seeking an apprentice for software support in Nottingham. This role involves resolving support calls, developing training resources, and engaging with clients to enhance their software experience. Ideal candidates demonstrate a passion for technology, possess strong organizational skills, and are eager to learn. The apprenticeship offers a salary of £15,600 in the first year, with opportunities for skill development through relevant training. Candidates should have at least 5 GCSEs including English and Maths.

Qualifications

• Passion for tech and problem-solving.
• Comfort in communicating with clients.
• Some understanding of core IT concepts.

Responsibilities

• Resolving support calls over the phone.
• Building relationships with new & existing software users.
• Testing new features and writing client documentation.

Skills

Proven interest in tech

Ability to engage customers

Good organisational skills

Confident IT user

Education

5 GCSEs grades A*-C/9-4 including English Language and Maths

Level 3 qualification in tech-related subject (BTEC IT, A Level computer science)

Job description

A leading dental software supplier is seeking an apprentice for software support in Nottingham. This role involves resolving support calls, developing training resources, and engaging with clients to enhance their software experience. Ideal candidates demonstrate a passion for technology, possess strong organizational skills, and are eager to learn. The apprenticeship offers a salary of £15,600 in the first year, with opportunities for skill development through relevant training. Candidates should have at least 5 GCSEs including English and Maths.