Passenger Assistant

Norse Group; Norwich; On-site; GBP 26,000; Part time

Job summary

A local transport service provider in Norwich is seeking a Passenger Assistant to support vulnerable children and adults during transport. The role requires good geographical knowledge, physical capability for lifting, and experience in a care setting. Successful candidates will work 25 hours per week, Monday to Friday, assisting with school runs while providing caring support. The position offers competitive pro-rata pay and benefits including annual leave, pension, and training opportunities, making it a rewarding position in the community.

Benefits

20 days annual leave, plus bank holidays

Pension & Sickness scheme

Discounts from local partnerships

Ongoing training and development opportunities

Qualifications

• Good geographical knowledge of the Norfolk area.
• Ability to lift wheelchairs and secure items in the minibus.
• Previous experience in a care-based role is preferred.
• Must have a supportive and caring attitude.
• Ability to work as part of a team is essential.

Responsibilities

• Support vulnerable children and adults during transport.
• Provide a caring tailored service to ensure a successful journey.

Skills

Good geographical knowledge of local area

Able to carry out physical work

Previous experience in care-based role

Supportive and caring attitude

Ability to work as part of a team

Job description

Overview

Passenger Assistant required in Norwich, Norfolk

£25,500.80 Pro Rata (based on a 40-hour working week), equivalent to £12.26 per hour

25 hours per week

AM and PM shift each day

Monday to Friday

Norse Transport Division are currently seeking an experienced Passenger Assistant to work in at our depot based in Norwich at our Fifers Lane depot. You will work alongside the Minibus Driver to transport our vulnerable children and adults to and from their destinations, supporting their wellbeing, providing a caring tailored service and ensuring a successful journey.

The role

As the Passenger Assistant you will be responsible for playing a vital role in supporting our vulnerable children and adults in their journey. This is an essential service we operate across Norfolk. You will have hands on experience building relationships with our clients providing a caring tailored service to the local community. This is a physical role as you will often be required to lift wheelchairs and use ratchet straps to secure items in the minibus.

This position is offering 25 hours per week, Monday to Friday working both the AM & PM school runs all year round.

Our Successful Candidate

• Good geographical knowledge of local area
• Able to carry out physical work
• Previous experience in care-based role
• Supportive and caring attitude
• Ability to work as part of a team

We Offer

• £25,500.80 Pro Rata (based on a 40-hour working week)
• 20 days annual leave, plus bank holidays
• Pension & Sickness scheme
• A number of local partnerships and discounts
• Ongoing training and development opportunities

All salaries for part-time positions are worked out pro-rata of the full-time equivalent salary shown in the advert, calculated on your contracted hours per week.

Please read the job description and person specification to ensure you meet the criteria for the role before applying.

An enhanced DBS check will be carried out on the successful applicant. Payment of this will be met by the employer

We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.

We reserve the right to close this vacancy once we have received sufficient applications. If you have not been contacted within two weeks of the date you apply, please assume that your application has not been successful and will not be progressed to the next stage.