Clinical Support Worker - Eden Unit

Transformationunitgm; Carlisle; On-site; GBP 24,000 - GBP 27,000; Full time

Job summary

A healthcare provider in Carlisle seeks motivated Band 3 Clinical Support Workers for a 12-month fixed-term position. The role involves full-time shifts, including nights and weekends, where you'll assist with patient care under the supervision of registered nurses. You'll help promote patient independence and manage complex care needs, while collaborating with a multi-disciplinary team to ensure high-quality service. Ideal candidates have a Level 3 qualification and experience in health and social care.

Benefits

27-day holiday scheme

NHS discounts

Salary sacrifice schemes

Qualifications

• Experience in working with patients in a caring role.
• Ability to support patients with complex needs.
• Understanding of legislation underpinning care provision.

Responsibilities

• Support registered nurses with patient care.
• Perform clinical observations and record patient data.
• Work as part of a multi-disciplinary team.

Skills

Experience in health and social care

Clinical observations

Interpersonal communication

Basic IT skills

Ability to prioritize tasks

Education

Level 3 vocational qualification

National care certificate

Job description

Main area 203120 Penrith Hospital Inpatients Grade NHS AfC: Band 3 Contract 12 months (Fixed term contract for 12 months) Hours

• Full time
• Part time

108 hours per week (shifts to cover include weekends, nights and bank holidays) Job ref 262-A-25-7521194

Employer North Cumbria Integrated Care NHS Foundation Trust Employer type NHS Site Eden Unit, Penrith Hospital Town Penrith Salary £24,937 - £26,598 Per annum pro rata Salary period Yearly Closing 18/02/2026 23:59

NHS AfC: Band 3

Job overview

Clinical Support worker - 108 hours per week fixed term for 12 months

An exciting opportunity has arisen to recruit motivated and enthusiastic Band 3 Clinical Support workers to work on the Eden Unit at Penrith Hospital. This is a fixed term position for 12 months

The Eden Unit aims to address the challenges of an aging population and increasing demand on health and care services by providing more patient centred hospital care and empowering people to take control of their health and wellbeing. This will require new ways of working to focus on preventing ill health and ensure services are sustainable for the future.

This role requires you to demonstrate the skills and knowledge to support the provision of high quality care, to support patients with complex needs within the community ward setting.

This is an excellent opportunity for someone who is looking to develop their clinical skills and expertise in caring for patients, working closely with health and social care colleagues to promote independence, facilitate hospital discharge which can be complex and promote independence through reablement and management of long-term conditions.

Main duties of the job

Please see job description

Rota is completed based on service need and this may change to support this. Shifts include days, nights, weekends and bank holidays.

As a Clinical Support worker in a multi-disciplinary team, work with other health and social care professionals to develop the ethos of multi-disciplinary, integrated care and seamless services ensuring that patient care is delivered to the highest possible standard.

As a Clinical Support worker , you will work under the direction of a registered nurse, undertaking a range of delegated patient nursing and care duties including clinical observations and recording patient information. This will include supporting patients with personal hygiene and activities of daily living.

Flexible working is required to meet the needs of the patients group.

Working for our organisation

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’:

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Detailed job description and main responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligiblevacancies.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

>The essential criteria for this role includes the requirement to have a care certificate or the willingness and ability to undertake this. For further information please see the attached Care Certificate document attached.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Vivup is a free, confidential counselling and information service to assist with personal or work‑related problems

*Subject to eligibility

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person specification

Qualifications

• Level 3 vocational qualification or short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties or equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3
• Theoretical Knowledge
• Experience of a range of care and related procedures
• Clinical observations
• Knowledge of data protection legislation and health and safety at work legislation
• National care certificate or commitment to complete within 12 weeks of commencing employment
• Numeracy and Literacy Level 2
• Undertake relevant additional training for Clinical Support Workers

Knowledge & Experience

• Experience of working in health and social care
• Experience of undertaking and recording clinical observations and escalating changes or findings
• Working knowledge of legislation underpinning care provision
• Understanding of the importance of robust, accurate, clear, timely documentation
• Insight into behaviours and skills of a carer and the need for effective team work
• Knowledge of safeguarding
• Understanding work‑related boundaries
• Awareness of GDPR and the need for confidentiality
• Familiarity with current NHS and social care policies
• Clinical policies and procedures
• Evidence of understanding of Trust Business
• Experience of working in the Trust previously
• Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication
• Time keeping, planning and prioritisation skills
• Basic IT skills to use electronic patient records and other Trust systems
• Analytical and judgement skills to make decisions based on patient/service user interactions, observations and metrics
• Ability to demonstrate the importance of holistic person centred care and related procedures
• Ability to use initiative appropriately
• Ability to demonstrate compassion values and behaviours needed for dignified care
• Desire to encourage and support patients to remain as independent as possible
• Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals
• Caring and empathic
• Motivated and with pro‑active approach
• Ability to work independently and as part of a team
• Committed to providing high quality patient care
• Willingness to undertake job related training and multi‑disciplinary competencies for more effective patient care
• Personal resilience
• Ability to work calmly and effectively under pressure
• Presents as courteous, respectful and helpful and understands the importance of professional image
• Venepuncture

Other Requirements

• Promote equality and value diversity
• Adhere to Trust Values and professional behaviours
• Willing to work flexible hours including nights, weekends and bank holidays
• Flexible and versatile approach to meet the needs of the service
• Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training off site

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

If you have problems applying, contact

Address South Parkhouse Building
Baron Way
Kingmoor Park
Carlisle
Cumbria
CA6 4SJ
Telephone [phone]