Strategic Account & Relationships Lead

Aptean Extends Apparel Industry Leadership With Acquisition of Apparel Business Systems, LLC; Leicester; Hybrid; GBP 80,000 - GBP 100,000; Full time

Job summary

A global software solutions provider is seeking a Senior Account Manager in Leicester. The role involves managing client relationships and contract operations, ensuring service continuity while driving performance improvements. Ideal candidates should have a degree, commercial awareness, and strong analytical and communication skills. This position offers a hybrid working model and a supportive environment focused on employee success and inclusion.

Benefits

Pension

Life assurance

Income protection scheme

25 days holiday + bank holidays

Dynamic work environment

Qualifications

• Preferably a graduate with 3 years of industry experience in a similar field.
• Ability to work under own initiative and be self-motivated.
• Possessing proven analytical skills.

Responsibilities

• Provide excellent customer service in line with contracted terms.
• Act as the main point of contact for clients.
• Monitor and achieve agreed Service Levels/KPIs.

Skills

Commercial awareness

Analytical skills

Communication skills

Interpersonal skills

Problem-solving

Education

Graduate with 3 years of industry experience

Job description

A global software solutions provider is seeking a Senior Account Manager in Leicester. The role involves managing client relationships and contract operations, ensuring service continuity while driving performance improvements. Ideal candidates should have a degree, commercial awareness, and strong analytical and communication skills. This position offers a hybrid working model and a supportive environment focused on employee success and inclusion.