Receptionist

Phil Jones Associates; Greater London; Hybrid; GBP 25,000 - GBP 30,000; Part time

Job summary

A leading engineering and transport consultancy in Greater London is seeking 2x Receptionists to join their team. The role involves managing reception and providing excellent support to internal and external stakeholders. Key responsibilities include visitor coordination, office management, and general administration tasks. Candidates should have a strong background in hospitality and excellent communication skills. The position offers an attractive working environment and a comprehensive benefits package.

Benefits

25 Days annual leave

Company Share Ownership scheme

Private healthcare

Qualifications

• Demonstrate a strong background in hospitality.
• Ability to prioritise tasks effectively.
• Excellent written and verbal communication skills.
• Build strong rapport with stakeholders at all levels.
• Proactive and collaborative team player.

Responsibilities

• Manage reception and front-of-house activities.
• Coordinate visitor and client experiences.
• Support meetings, hospitality, and events.
• Handle office coordination and daily checks.
• Manage mail, deliveries, and documents.
• Provide general administration and office support.

Skills

Strong background in hospitality

Excellent organisational skills

Strong communication skills

Excellent customer service skills

Microsoft Office applications

Good team player

Education

NVQ Level 2 in Business Administration

Job description

We are looking for 2x Receptionists (Job Share) to join our growing team.

PJA are one of the leading independent transport, engineering and placemaking specialists in the UK, with offices in Birmingham, Bristol, Cambridge, London, Manchester and Reading. We provide expert advice on a wide range of projects across the UK and beyond from new settlements and nationally strategic infrastructure projects, through to urban regeneration schemes and a wide range of education, employment and sports and leisure developments. Our strength lies with our team of people, all of whom have been employed for their unique skills and talents but, if you cut us in half you’ll find the same core values all the way through us – we are credible, engaging and creative and our mission is to create better places through great design.

We are looking 2x Receptionists to provide a welcoming experience and professional support to internal and external stakeholders. The standard shifts will be 08:00–13:00 (AM) and 13:00–18:00 (PM). However, we are flexible and happy to discuss slight adjustments to the AM End/PM Start time for the right candidates.

Some of the key responsibilities would include:

• Reception and Front-of-House Management
• Visitor and Client Experience Coordination
• Meeting, Hospitality, and Events (Charity and Seasonal) Support
• Office Coordination and Daily Operational Checks
• Mail, Deliveries and Document Handling
• General Administration and Office Support

Skills and Experience

• NVQ Level 2 in Business Administration (desired, but not essential)

The applicant should also be able to demonstrate:

• Strong background in hospitality
• Excellent organisational skills, with the ability to prioritise
• Liaising with internal and external stakeholders
• Strong communication skills, both written and verbal
• Good team player, with a proactive, collaborative approach
• Excellent customer service skills and proven ability to build a strong rapport at all levels across the business
• Microsoft Office applications

We are proud to employ a wide range of people from diverse disciplines and backgrounds. Senior members of the team share a common desire to get the job done without the encumbrances often associated with large multi-disciplinary practices, whilst the more junior members of the team thrive on the fast-paced environment and the variety of work they can get involved with.

Rewards and Benefits

As a member of the PJA team, you can expect:

• An attractive and modern working environment with good accessibility by all modes of transport
• Ongoing support, training and mentoring from senior professionals within the business with a real commitment from senior management towards personal and professional development

We also offer an attractive benefits package that includes:

• 25 Days annual leave plus bank holidays and the ability to purchase additional days
• Option to participate in the Company Share Ownership scheme
• Private healthcare and access to a range of wellbeing services

If this sounds like something you would like to be a part of, then we would love to hear from you. Please email your CV and a covering letter to [emailprotected] . Please ensure you state the role you are applying for in the email subject.