Senior Business Support Assistant

eastlothian.gov.uk; Tranent; Hybrid; GBP 24,000 - GBP 27,000; Part time

Job summary

A local government entity in Tranent is seeking a Senior Business Support Assistant to provide administrative support to the Connected Communities Team. This part-time role offers a hybrid working option and requires strong proficiency in Microsoft Office, excellent customer service, and effective communication skills. Responsibilities include managing communications, assisting with financial claims, and maintaining effective relationships within the team. Ideal for experienced administrators eager to contribute to community support services.

Qualifications

• Proficient in Microsoft Office suite.
• Strong communication and numeracy skills.
• Ability to prioritise tasks effectively.

Responsibilities

• Provide comprehensive administrative support to the Connected Communities Team.
• Monitor mailboxes and respond to emails.
• Assist with preparation of various claims and documents.

Skills

Microsoft Office proficiency

Excellent customer service skills

Strong communication skills

Numeracy skills

Organisational skills

Education

Higher level education, NC or SVQ level 2 in English

Job description

# Senior Business Support Assistant - Council Support (Connected Communities)Ref no:: EAL12179Published:: 06/02/2026Closes:: 22/02/2026Location:: Tranent Area Office, The George Johnstone Centre, 35 Winton Place, Tranent, EH33 1AESalary:: £24,600 - £26,151 per year pro rataContract Type:: PermanentPosition Type:: Part TimeHours:: 17.5 hours per weekWork From Home:: Hybrid## Vacancy InformationThe salary advertised is full time (35 hours per week, 52 weeks per year). Part-time hours / sessional posts will be pro-rated accordingly.Hourly rate of pay: £13.48 - £14.33 Days and Hours of Work: Monday - Friday, 09:00-12:30 Days of working are negotiable, starting and finishing times are flexible, flexi time is applicable. To start asap.An opportunity has arisen for a permanent part-time Senior Business Support Assistant (working Monday-Friday) in the Council Support administrative team. We are looking for an enthusiastic and experienced administrator, assisting with an interesting and varied range of duties. The successful candidate will provide administrative support to the Connected Communities Team and also ad hoc administrative support to other areas of the team as and when required.This role requires proficient use of Microsoft Office and excellent customer service skills. Good communication and numeracy skills are required and you should be able to establish good working relationships with all levels of staff and have proven organisational skills, with the ability to prioritise your workload and use your own initiative. You will have a commitment to delivering a high quality of customer service. A high level of flexibility is required as duties may change as the needs of the team changes.Key duties include:* Provide comprehensive administrative support to the Council’s Connected Communities Team.* Monitor mailboxes, categorise, cascade and respond to emails as required.* Assist with preparation of youth work pay claims, school transition arrangements, and Cash for Kids* Ordering, Invoicing and reconciliation on behalf of the team.* Supporting area partnership sub groups.* Establish and maintain effective working relationships with staff at all levels.Requirements:* Strong communication and numeracy skills.* Proven experience in use of Microsoft Office suite.* Proven organisational skills with the ability to prioritise tasks.* Ability to use initiative and work flexibly as duties may change.* Commitment to delivering excellent customer service. A high level of flexibility is required as duties may change as the needs of the team changes.All advertised posts will be based at Council offices and sites. However, applicants may request hybrid working, subject to a trial period and in accordance with East Lothian Council’s Worksmart Policies and service requirements. All applicants must be based in the UK and will be expected to be able to attend Council offices\sites.**Home / Hybrid Working Consideration** Applications for home or hybrid working will be considered for this post in accordance with East Lothian Council’s Home Working and Worksmart Policies which can be found . Home or Hybrid working options can be discussed with candidates invited for interview.**Please Note:** All home/hybrid workers must live in the UK. Where an application for home-working is supported, it will be subject to a satisfactory trial period. Employees will be expected to attend Council offices for the duration of induction, and be on site in East Lothian workplaces, as required. Employees with a hybrid working arrangement in place will be office based and able to work from home, with permission, on an ad hoc basis.## Job DetailsTo provide administrative, clerical, reception and information support to East Lothian Council through a range of tasks carried out within well defined regulations.**Please download the Job Outline/Person Specification (available under 'Job attachments') for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview.**The ‘– values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them.## Job Requirements**Relevant Qualifications** Educated to ‘Higher’ level, NC or SVQ level 2 in English and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience.**Level 1 Disclosure** This role requires **Level 1 Disclosure Clearance** to allow access to the Public Sector Network. ELC will submit a Police Act Disclosure application on behalf of the preferred candidate and receipt of the subsequent certificate will be **required prior to commencement**.**Please note:** If you have spent more than 3 months working or living outwith the UK in the last 5 years then you will be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the website.## Additional InformationFor additional East Lothian Council employment information please click on the following link:If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this linkIf you require further information about this vacancy, please call 01620 827868, or email us on [e-mail]**Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an ‘import data from my CV’ function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form. If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above.**## Job Attachments* Share this job posting via Email### Advertisement