Infra App Support Analyst: Linux, AWS & MQ (Hybrid)

FDM Group Ltd.; Brighton; Hybrid; GBP 40,000 - GBP 55,000; Full time

Job summary

A global business and technology consultancy is seeking an Infrastructure Application Support Analyst to provide operational support for critical applications. The position is hybrid, requiring office presence three days a week. Candidates should have a strong background in supporting production applications, particularly in Redhat and AWS environments. This is an excellent opportunity for those looking to lead in operational IT support.

Qualifications

• Strong experience supporting critical production applications in a Redhat Enterprise Linux environment.
• Experience supporting Applications using Amazon Web Services (AWS).
• Experience supporting applications in a Windows environment (preferred).

Responsibilities

• Provide 2nd line production operational support for Linux/UNIX application services.
• Manage and escalate problems as appropriate.
• Ensure efficient response to faults and incidents without impacting SLAs.

Skills

Support critical production applications

Amazon Web Services (AWS)

IBM WebSphere MQ

Swift messaging applications

Diagnostic and troubleshooting skills

Ticket systems experience

Release Management processes

Technical writing skills

ITIL framework knowledge

Scripting (Shell/Python)

Education

Bachelor’s degree or equivalent

Tools

Service Now

PostgreSQL

DB2

WebSphere Application Server

Apache Tomcat

Job description

A global business and technology consultancy is seeking an Infrastructure Application Support Analyst to provide operational support for critical applications. The position is hybrid, requiring office presence three days a week. Candidates should have a strong background in supporting production applications, particularly in Redhat and AWS environments. This is an excellent opportunity for those looking to lead in operational IT support.