Duty Manager

Nuffield Health Brentwood; Harrogate; On-site; GBP 22,000 - GBP 27,000; Full time

Job summary

A leading fitness and wellbeing organization in Harrogate is seeking a Duty Manager to ensure the smooth operation of the club. The ideal candidate will have strong sales experience, excellent communication skills, and a passion for customer service. Responsibilities include leading the team, conducting member tours, and overseeing health protocols. The role offers up to £26,935.42 per annum, plus a benefits package that includes free gym membership and health assessments.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Demonstrable sales experience required.
• Ability to foster member happiness and build relationships.
• Must be able to swim to a high standard.

Responsibilities

• Be responsible for the smooth running of the club.
• Prioritize member satisfaction and engagement.
• Lead and support colleagues while upholding standards.
• Conduct tours for prospective members.
• Oversee health and safety protocols.

Skills

Sales experience

Excellent communication skills

Customer service

Leadership

Ability to engage with members

Job description

Duty Manager

Harrogate Fitness and Wellbeing Gym | Fitness and Wellbeing | Permanent | Full Time

Up to £26,935.42 per annum, depending on experience (plus sales commission)

40 hours per week

Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. As we expand our team, we’re looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.

As a Duty Manager at our Harrogate Fitness and Wellbeing Gym, you’ll bring demonstrable sales experience and the ability to quickly get to grips with our business. You’re enthusiastic, with excellent communication skills and a collaborative spirit. You have a ‘can do’ attitude and you share our passion for excellent customer service.

As a Duty Manager, you will:

• Be responsible for the smooth running of our club; including the opening and closing the club when on shift
• Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
• Lead by example, support and guide your colleagues while upholding the highest quality standards.
• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
• Oversee health and safety protocols, addressing any issues swiftly and effectively.
• Help achieve sales targets
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.

At Nuffield Health, we take care of what’s important to you.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

Apply today… It starts with you.