Front of House Team Member

Nuffield Health Brentwood; Plymouth; On-site; GBP 26,000; Part time

Job summary

A health and fitness organization in Plymouth is looking for a Front of House Team Member on a part-time basis. Your role involves providing exceptional customer service while supporting our reception and café areas. The ideal candidate should exhibit great communication skills, flexibility, and a willingness to undertake Lifeguard training. You will enjoy various benefits, including free gym membership and health assessments, ensuring you feel valued at work.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Must show confidence and empathy to provide excellent customer care.
• Must be able to swim to a high standard.
• Willingness to undergo training for covering Lifeguard breaks.

Responsibilities

• Provide exceptional customer service to all club visitors.
• Support the reception and café areas efficiently.
• Create a friendly and professional environment.
• Answer queries in a caring and helpful manner.
• Assist the café team with food and drink preparations.

Skills

Excellent communication skills

Basic computer skills (Word, Excel)

Customer care

Flexibility

Empathy

Job description

Overview

Front of House Team Member
Devonshire FWC | Customer | Permanent contract | Part time — £25,646.40 pro rata | 30 hours per week

Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.

As a Front of House Team Member at our gym, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

Responsibilities

• Provide exceptional and efficient customer service to everyone who visits our club
• Support the smooth running of our reception and café areas
• Help us create a friendly, relaxing and professional environment
• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
• Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Benefits

We want you to love coming to work, feeling healthy, happy and valued. We’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.