Store Leader & Customer Experience Driver

The Body Shop; Greater London; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

An ethical beauty brand in Greater London is seeking a Retail Leader to drive team performance and customer engagement. Responsibilities include leading a successful team to meet sales targets, managing stock, and utilizing data to make informed business decisions. Candidates must have experience in customer-facing roles and a passion for retail. The position offers various benefits including training, product discounts, and opportunities for team development.

Benefits

50% discount on regular products

Paid volunteer days

Opportunities to grow within the Brand

Qualifications

• Experience in a customer-facing role, preferably in retail.
• Ability to meet sales and performance targets.
• Experience using data to make business decisions is preferred.

Responsibilities

• Lead and work with the team to meet customer needs.
• Support the Shop Manager in driving customer engagement.
• Manage stock and monitor changes to meet performance targets.

Skills

Customer-facing experience

People leadership

Planning & organizing

Data analysis (KPI's)

Microsoft Office Suite

Job description

An ethical beauty brand in Greater London is seeking a Retail Leader to drive team performance and customer engagement. Responsibilities include leading a successful team to meet sales targets, managing stock, and utilizing data to make informed business decisions. Candidates must have experience in customer-facing roles and a passion for retail. The position offers various benefits including training, product discounts, and opportunities for team development.