Beauty Store Team Leader: Elevate Customer Experience

The Body Shop; Greater London; On-site; GBP 24,000 - GBP 30,000; Full time

Job summary

A leading beauty retailer is seeking a Team Leader to support the store management in enhancing sales and delivering exceptional customer experiences. The role involves coaching staff, managing store operations, and creating a positive and engaging environment for customers. The ideal candidate should have experience in customer service, a passion for beauty, and strong interpersonal skills to effectively communicate and support the team. Join us to become a part of a brand that values ethical business practices.

Qualifications

• Experience working in customer service required.
• Genuine passion for beauty and retail industry essential.
• Strong interpersonal skills to build rapport with customers.

Responsibilities

• Support store management in driving sales and profit.
• Demonstrate exceptional customer experience.
• Coach Customer Consultants to achieve service standards.

Skills

Customer service experience

Passion for beauty

Interpersonal skills

Operational skills

Positive mindset

Time management

Ability to multitask

Job description

A leading beauty retailer is seeking a Team Leader to support the store management in enhancing sales and delivering exceptional customer experiences. The role involves coaching staff, managing store operations, and creating a positive and engaging environment for customers. The ideal candidate should have experience in customer service, a passion for beauty, and strong interpersonal skills to effectively communicate and support the team. Join us to become a part of a brand that values ethical business practices.