C&B Supervisor

Peoplebank; Glasgow; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A hospitality venue in Glasgow is seeking a C&B Supervisor to lead and coordinate events efficiently. The role involves ensuring all event spaces are properly prepared, providing excellent communication between various teams, and monitoring service quality. Candidates should have a strong customer service background, be proactive in troubleshooting guest requests, and uphold high standards of hygiene. This position offers opportunities for professional growth in a supportive environment.

Benefits

Pension Scheme

Discounted Hotel Stays across our 7H Portfolio

Discounted Food and Beverage across our 7H Portfolio

Responsibilities

• Supervise and coordinate C&B team during events and set-up.
• Ensure all spaces are prepared according to event specifications.
• Communicate clearly with kitchen and event organisers.
• Train, support, and motivate team members.
• Monitor service quality and guest satisfaction during functions.
• Troubleshoot issues and respond to guest requests.
• Maintain high standards of hygiene and presentation.
• Oversee inventory of event equipment and supplies.
• Contribute to post-event feedback and improvement planning.

Job description

Situated in the heart of Glasgow’s vibrant West End, the Glasgow Grosvenor Hotel is a stylish and characterful 4-star property overlooking the Botanic Gardens and nestled among the city’s best bars, boutiques, and cultural hotspots. With elegant Victorian architecture and modern interiors, the hotel combines classic charm with contemporary comfort.

The property features over 90 beautifully appointed bedrooms, a welcoming bar and restaurant, and flexible meeting and event spaces, including a grand ballroom—making it a popular choice for both leisure guests and corporate clients.

At Glasgow Grosvenor, we pride ourselves on warm Scottish hospitality, a close-knit team culture, and delivering memorable guest experiences every day. Whether it’s a romantic weekend, a business trip, or a wedding celebration, we go the extra mile to make every moment special.

As C&B Supervisor, you\'ll take the lead in delivering professional, well-coordinated events from start to finish.

Key Responsibilities

• Supervise and coordinate C&B team during events and set-up
• Ensure all spaces are prepared according to event specifications
• Communicate clearly with kitchen and event organisers
• Train, support, and motivate team members
• Monitor service quality and guest satisfaction during functions
• Troubleshoot issues and respond to guest requests
• Maintain high standards of hygiene and presentation
• Oversee inventory of event equipment and supplies
• Contribute to post-event feedback and improvement planning

Our Values

Transparency | We ensure clarity in communication so that there are no surprises.

Ownership | We think and perform like owners.

Driven | We have a constant desire for improvement.

Investment in our People | We continuously invest in our people to ensure that they are the best that they can be.

• Pension Scheme
• Discounted Hotel Stays across our 7H Portfolio
• Discounted Food and Beverage across our 7H Portfolio