Customer Service Admin — Onboarding & Compliance

Workwell Group; Chester; On-site; GBP 26,000; Full time

Job summary

A customer-focused company in Chester is looking for a Customer Service Administrator to deliver exceptional service. The role involves managing customer queries, ensuring accurate documentation, and contributing to a supportive team culture. Ideal candidates should have strong organizational and IT skills, along with previous experience in a customer service environment. This position offers a salary of £25,275 and the opportunity to grow within a collaborative team.

Benefits

25 days annual leave plus bank holidays

Pension plan

Health coverage

Life Assurance

Cycle to Work Scheme

Annual Pay Review

Qualifications

• Experience in an administrative or customer-focused environment.
• Understanding of relevant legislation for the role.
• Ability to prioritize effectively.

Responsibilities

• Provide high-quality service to customers.
• Act as key point of contact for customer's queries.
• Manage eligibility-to-work documentation.

Skills

Customer service experience

Organizational skills

IT proficiency

Financial awareness

Tools

Microsoft Office

CRM systems

SharePoint

Job description

A customer-focused company in Chester is looking for a Customer Service Administrator to deliver exceptional service. The role involves managing customer queries, ensuring accurate documentation, and contributing to a supportive team culture. Ideal candidates should have strong organizational and IT skills, along with previous experience in a customer service environment. This position offers a salary of £25,275 and the opportunity to grow within a collaborative team.