Assistant Accommodation Manager

Klarent Hospitality Group; Coventry; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A leading hospitality group in Coventry is seeking an Assistant Accommodation Manager to support daily housekeeping operations and supervise the housekeeping team. The ideal candidate has excellent attention to detail, leadership skills, and a commitment to high customer service standards. Responsibilities include conducting inspections and responding to guest queries efficiently. This role offers many benefits, including amazing discounts and opportunities for growth.

Benefits

Food, drink, and accommodation discounts

Learning and development opportunities

Free use of Leisure Club

Employee Assistance Program

Staff meals on duty

Uniform provided

Refer a Friend Bonus

Long Service Awards

Recognition Awards

Annual Social Events

Free parking

Qualifications

• Excellent attention to detail and commitment to high standards.
• Confident communicator with strong leadership skills.
• Ability to thrive under pressure.
• Exceptional customer service skills.
• Committed and motivated individual.

Responsibilities

• Support and assist the Accommodation Manager in daily operations.
• Supervise and support the housekeeping team.
• Conduct room and public area inspections.
• Work closely with other departments to meet guest needs.
• Respond to guest queries in a timely manner.

Skills

Attention to detail

Leadership skills

Customer service skills

Communication skills

Job description

We have an exciting opportunity for a Assistant Accommodation Manager to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!

The Person

• Excellent attention to detail- someone who is committed to delivering high standards!
• A confident communicator with strong leadership skills
• Someone who thrives under pressure
• Exceptional customer service skills
• A committed and motivated individual

The Role

• Support and assist the Accommodation Manager in the daily housekeeping operations
• Supervise and support the housekeeping team, ensuring their tasks are completed to a high standard
• Conduct room and public area inspections, ensuring they meet cleanliness and safety standards
• Work closely with other departments (e.g. Maintenance, Front Office) to ensure guests needs are met efficiently
• Respond to guest queries in a timely and professional manner

The Benefits

• Amazing discounts on food, drink and accommodation throughout the group
• Huge opportunities for Learning, Development and Progression
• Excellent rates for friends and family
• Employee Assistance Program
• Free use of the Leisure Club where applicable
• Long Service Awards
• Recognition Awards
• Refer a Friend Bonus
• Annual Social Events
• Free Parking where applicable
• Staff Meals on duty
• Uniform provided

This Hotel is proudly managed by Klarent Hospitality.

We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

To find out more, visit https://www.klarenthospitality.com.