Support Worker Mental Health

GreenSquareAccord; Wolverhampton; Hybrid; GBP 40,000 - GBP 60,000; Part time

Job summary

A community services organization in Wolverhampton is seeking a Mental Health Support Worker. You will provide support to individuals transitioning from hospital care, ensuring a safe and empowering environment. The ideal candidate will have experience in mental health settings, strong communication skills, and the ability to remain calm under pressure. This position offers a flexible working schedule with competitive hourly pay and various benefits, contributing to the recovery and independence of individuals in our care.

Benefits

Flexible working hours

20 days annual holiday entitlement

Defined contribution pension scheme

Access to online GP appointments

Employee Assistance Programme

Qualifications

• Experience working within a mental health environment.
• Strong communication and listening skills.
• Ability to remain emotionally grounded when supporting individuals in distress.

Responsibilities

• Support individuals as they transition from hospital care.
• Provide a safe and supportive environment.
• Contribute to care planning and recovery-focused support.

Skills

Communication skills

Empathy

Patience

Resilience

Teamwork

Job description

Job Title – Mental Health Support Worker

Salary – £12.51 per hour

Working hours – Bank / Casual

Shift patterns – Monday to Friday 09:00 – 17:00 pm

As a support worker you will need to be available during these times.

About the role

Support at home provides accommodation for up to 20 customers across two services, Blakeley Green House & Navjeevan Project

Our service aims to empower residents by helping them build essential skills for independent living within the community.

Supporting individuals as they transition from hospital care or prevent hospital admission through early intervention.

In addition, we provide:

Offering a safe and supportive environment

Possible long-term accommodation focusing on recovery and independence

Our beds are available to individuals with a primary diagnosis of mental ill health.

This support helps reduce disruption to people`s lives by providing care in a homely setting

Located in a residential areas of Wolverhampton, Support at home offers calm, community-based environment for recovery and growth.

About you

Experienced working within a mental health environment.

Have strong communication and listening skills, enabling you to support service users in a calm, empathetic and empowering way. Be patient, resilient, and able to remain emotionally grounded when supporting individuals experiencing distress or crisis.

Be comfortable working both independently and as part of a team, contributing effectively to care planning, risk awareness, and recovery-focused support.

Understand the importance of professional boundaries, confidentiality, and safeguarding, and are confident in recording clear, accurate notes.

The ability to be a natural care giver and someone who can communicate in an open and honest manner with your colleagues, residents and their visitors.

Please note that if you are successful in this role, we will require an enhanced DBS check to be completed. We will provide this for you.

About us

We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive.

We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest.

Everyone deserves a home, it`s a place from which we build our future, we thrive at home.

We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most.

Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them.

We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.

The GSA Way

We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.

A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.

Our five core commitments are:

• We believe our customer is everything
• We are one team
• We are supportive and caring
• We are business-minded for social purpose
• We are curious and ambitious.

You can read more about the GSA Way in our recruitment pack.

Benefits

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes:

• Trust based flexible working and supportive and friendly teams
• 20 days annual holiday entitlement, increasing to 22 days
• Opportunity to buy or sell annual leave
• A defined contribution pension scheme GSA matches up to 6% contributions
• We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.
• Access to Blue Light discount card membership
• Confidential Employee Assistance Programme (EAP).

All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.

GreenSquareAccord are a Disability Confident Employer, therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the essential eligibility criteria for the role, as detailed in the job description, are guaranteed an interview.

If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

For more information about this position please open the following document/s: