Optical Assistant: Create Welcoming Style & Clear Vision

Ace and Tate; Greater London; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading optical retailer in Central London is seeking an Optical Assistant to enhance customer experience through personalized style advice and support. You will create a welcoming atmosphere, provide guidance on frame selection, ensure precision in lens adjustments, and handle sales transactions delicately. Ideal candidates will possess strong customer service skills and a passion for helping others. A competitive bonus structure is available, along with comprehensive benefits and opportunities for growth.

Benefits

Monthly performance bonus

28-33 days holiday

Wellbeing support

Employee discounts

Team building events

Learning and development opportunities

Qualifications

• Ability to create a welcoming vibe for customers.
• Experience in delivering clear style advice.
• Knowledge of lenses, coatings, and fits.

Responsibilities

• Help customers find the perfect fit and style.
• Polish lenses and adjust frames for accuracy.
• Guide customers through sales and upgrades.

Skills

Customer service

Style advice

Attention to detail

Job description

A leading optical retailer in Central London is seeking an Optical Assistant to enhance customer experience through personalized style advice and support. You will create a welcoming atmosphere, provide guidance on frame selection, ensure precision in lens adjustments, and handle sales transactions delicately. Ideal candidates will possess strong customer service skills and a passion for helping others. A competitive bonus structure is available, along with comprehensive benefits and opportunities for growth.