Support Team Leader/ Service Manager - Learning Disabilities

Virtual Bridges, Inc.; Scarborough; On-site; GBP 30,000; Full time

Job summary

A community support services provider in Scarborough is seeking a Support Team Leader/Service Manager to oversee a supported living service. The role involves leading a team to deliver high standards of care for individuals with learning disabilities and complex needs. Ideal candidates will possess strong leadership skills, relevant experience, and a Level 5 Diploma in Leadership & Management. A competitive salary, career progression options, and comprehensive training are offered.

Benefits

Competitive salary

Career progression

Comprehensive training

Pension scheme

Employee Assistance Programme (EAP)

Qualifications

• Proven experience in a supervisory or management role within a CQC-regulated service.
• Strong leadership and team development skills.
• Full UK driving licence and access to a vehicle.

Responsibilities

• Lead and inspire a team of support staff, ensuring high standards of care.
• Supervise, mentor, and develop staff to promote a culture of learning.
• Oversee recruitment, training, and workforce development.

Skills

Leadership skills

Team development skills

Knowledge of CQC standards

Experience in a supervisory role

Education

Level 5 Diploma in Leadership & Management for Health & Social Care

Job description

Scarborough, YO12

Learning disabilities, mental health needs, complex needs, and some mobility issues

Salary/Hours: 30 hours (£30,000 - Pro‑Rata)

We are looking for a motivated and experienced Support Team Leader / Service Manager to oversee our 5‑bed supported living service in Scarborough. The service supports people with learning disabilities, mental health needs, complex needs, and some mobility issues, helping them live as independently as possible in a safe, supportive environment.

This is a fantastic opportunity for an experienced leader who is passionate about quality care and empowering others.

Key Responsibilities

• Lead and inspire a team of support staff, ensuring high standards of care and support are delivered consistently.
• Supervise, mentor, and develop staff to promote a culture of continuous learning.
• Oversee recruitment, training, and workforce development.
• Ensure compliance with CQC regulations, internal policies, and sector best practice.
• Build positive relationships with individuals, families, and external professionals.
• Monitor, review, and update care plans to meet individual needs.
• Manage budgets, resources, and administrative tasks effectively.

About You

• Proven experience in a supervisory or management role within a CQC‑regulated service.
• Strong leadership and team development skills.
• Level 5 Diploma in Leadership & Management for Health & Social Care (or working towards/completion supported).
• Knowledge of CQC standards, safeguarding, and best practice in supported living.
• Full UK driving licence and access to a vehicle.

Benefits

• Competitive salary: £30,000
• Career progression and professional development opportunities
• Comprehensive training and ongoing support
• Pension scheme
• Employee Assistance Programme (EAP)

If you are passionate about making a real difference in the lives of individuals with learning disabilities and want to lead a committed, values‑driven team, we would love to hear from you.