Executive Assistant

Aviva Direct Ireland Limited; Norwich; On-site; GBP 40,000; Full time

Job summary

A leading financial services firm in Norwich seeks an Executive Assistant offering a salary circa £40,000. This pivotal role involves providing high-level support to 2–3 Directors, managing complex schedules, coordinating travel, and preparing important materials for leadership. Ideal candidates must possess strong organisational skills, proven experience in a similar environment, and excellent communication abilities. With the firm's commitment to investment in its employees, this position also offers an attractive range of benefits including a generous pension scheme and bonus opportunities.

Benefits

Bonus opportunity - 8% of annual salary

Generous pension scheme

29 days holiday plus bank holidays

Aviva-funded Private Medical Benefit

Up to 40% discount on Aviva products

Up to £1,200 of free Aviva shares per year

Flexible benefits including cycle to work

Paid volunteering days

Qualifications

• Proven experience supporting senior leaders in the financial services sector.
• Ability to manage competing priorities and complex diaries.
• Experience in organising events and workshops.

Responsibilities

• Manage complex and changing diaries for senior leaders.
• Coordinate national and international travel logistics.
• Prepare high-quality briefing materials and presentations.
• Liaise with stakeholders for governance and events.

Skills

Organisational skills

Communication with stakeholders

Proactive mindset

IT skills in Microsoft 365

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Overview

Executive Assistant - Salary circa £40,000

Location: Norwich

Do you thrive in a fast-paced environment, love enabling senior leaders to perform at their best, and enjoy being the go-to person who keeps everything running smoothly?

This could be the perfect next step for someone with strong organisational skills, a proactive mindset, and a passion for making things happen behind the scenes.

A bit about the job:

As an Executive Assistant, you’ll provide high-level support to 2–3 Directors, helping them manage their time, priorities, and responsibilities. You’ll be the first point of contact for diary and meeting management, correspondence, and coordination across teams. You’ll also play a key role in governance, risk tracking, and preparing materials for leadership forums. This is a varied and impactful role at the heart of Aviva’s leadership operations.

Responsibilities

• Proactively manage complex and frequently changing diaries, ensuring strong prioritisation, seamless organisation and full preparation time ahead of meetings, approvals and submission deadlines.

• Coordinate all aspects of national and international travel, creating clear itineraries and managing logistics end‑to‑end for smooth, efficient journeys.

• Prepare high‑quality briefing materials, presentations, confidential documentation and reports to support informed and timely executive‑level decision‑making.

• Liaise with internal and external stakeholders, coordinating events, governance activities and ad‑hoc projects with professionalism, care and clarity.

• Demonstrate strong risk awareness, ensuring full compliance with internal controls, governance frameworks and policy requirements in all activities.

• Complete all supporting directorate administration tasks on time and in line with Aviva frameworks and policies, helping the team operate with structure and confidence.

Skills and experience we’re looking for

• Proven experience supporting senior leaders in the financial services sector. In particular, general insurance or IT functions within the sector.

• Excellent organisational skills, working in a fast-paced environment where high levels of coordination are required. The director(s) work in a multi-functional area and this will require the ability to manage competing priorities and complex diaries.

• Ability to communicate effectively with a wide range of senior stakeholders while maintaining professionalism and discretion.

• Excellent IT skills, including Microsoft 365 (Word, Excel, PowerPoint, CoPilot).

• Support for wider teams as required, including organising events and workshops, complex overseas travel itineraries, etc.

What you’ll get for this role

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Starting salary circa £40,000 (depending on location, skills, experience, and qualifications)

• Bonus opportunity - 8% of annual salary. Actual amount depends on your performance and Aviva’s.

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

• Aviva-funded Private Medical Benefit to help you get expert support when you need it

• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts

• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

• Brilliantly supportive policies including parental and carer’s leave

• Flexible benefits to suit you, including sustainability options such as cycle to work

• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to [e-mail].