Customer Lead & Booking Growth Specialist

Snows Group; Portsmouth; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading automotive group in the United Kingdom is seeking a Customer Lead Management Executive to promote customer relations and deliver key performance metrics. The role involves handling inbound and outbound calls, ensuring high-quality customer service, and achieving sales targets through effective communication. The ideal candidate has a minimum of 2 years in a telephony role and possesses a full, clean driving licence. Strong problem-solving and organizational skills are essential for success in this dynamic position.

Qualifications

• Minimum of 2 years’ experience within a Telephony based role.
• Fluent in written and spoken English.
• Full, clean driving licence.

Responsibilities

• Promote positive relations across the business.
• Deliver key performance indicators during bookings.
• Handle inbound and outbound calls efficiently.

Skills

Experience within a Telephony based role

Fluent in written and spoken English

Full, clean driving licence

Exposure to Upselling

Ability to deliver targets

Job description

A leading automotive group in the United Kingdom is seeking a Customer Lead Management Executive to promote customer relations and deliver key performance metrics. The role involves handling inbound and outbound calls, ensuring high-quality customer service, and achieving sales targets through effective communication. The ideal candidate has a minimum of 2 years in a telephony role and possesses a full, clean driving licence. Strong problem-solving and organizational skills are essential for success in this dynamic position.