Store Coach & Team Leader — Elevate the Customer Experience

Nike; Banbridge; On-site; GBP 28,000 - GBP 35,000; Full time

Job summary

A leading sports apparel company in Banbridge seeks a motivated Coach to enhance the retail team's performance. Responsibilities include using consumer service expertise, leading and coaching team members, and collaborating with business partners to maintain high standards. Ideal candidates will have a passion for the brand, retail experience, and strong communication skills. This role offers competitive salary, monthly bonuses, and a dynamic work environment with a focus on diversity and inclusion.

Benefits

Attractive salary that evolves with the market

Monthly bonus payments

Employee discounts

Benefits package, pension & share scheme

Career development opportunities

Regular training on leadership and sales

Access to sports activities

Qualifications

• Very good command of English language (written and spoken).
• Ability to coach and develop a strong team.
• Experience and competency in serving exceptional consumer service.

Responsibilities

• Use expertise in consumer service to deliver premium brand experience.
• Lead, coach, and motivate department employees.
• Manage daily business to reach sales targets.
• Identify and improve areas based on consumer feedback.
• Ensure store compliance with NIKE standards.

Skills

Passion for NIKE and/or love of sport

Experience in retail and/or leadership positions

Exceptional consumer service

Strong communication skills

Flexibility to work in shifts

Job description

A leading sports apparel company in Banbridge seeks a motivated Coach to enhance the retail team's performance. Responsibilities include using consumer service expertise, leading and coaching team members, and collaborating with business partners to maintain high standards. Ideal candidates will have a passion for the brand, retail experience, and strong communication skills. This role offers competitive salary, monthly bonuses, and a dynamic work environment with a focus on diversity and inclusion.