Premium Retail Lead: Brand Experience & Team Coach

Nike; Bicester; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading sportswear brand in Bicester is seeking a Retail Lead to join their team. In this full-time role, you will deliver exceptional service and ensure a premium brand experience. Responsibilities include managing daily operations, coaching your team, and achieving sales targets. The ideal candidate has retail experience, strong communication skills, and the ability to work flexible hours. Enjoy a competitive benefits package, including performance bonuses and employee discounts.

Benefits

One of the best compensation and benefits packages

Opportunity for monthly performance-based bonus

Diversity, Equity & Inclusion

Generous employee discounts

Brand-new NIKE outfit

Qualifications

• Customer service and/or retail experience preferred.
• Ability to manage a small team of peers.
• Effective communicator, brand ambassador, and collaborative teammate.
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours.

Responsibilities

• Deliver exceptional consumer service and ensure a premium brand experience.
• Coordinate, coach, and motivate the employees in your area.
• Achieve sales targets including digital services and promotional campaigns.
• Identify and solve problems in partnership with store leadership.

Skills

Customer service

Team management

Effective communication

Sales techniques

Flexibility with scheduling

Job description

A leading sportswear brand in Bicester is seeking a Retail Lead to join their team. In this full-time role, you will deliver exceptional service and ensure a premium brand experience. Responsibilities include managing daily operations, coaching your team, and achieving sales targets. The ideal candidate has retail experience, strong communication skills, and the ability to work flexible hours. Enjoy a competitive benefits package, including performance bonuses and employee discounts.