Retail Operations Lead — Assistant Head Coach (Store)

Nike; Greater London; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A global sportswear company in Greater London seeks an Assistant Head Coach to enhance store operations. This role involves collaborating with leadership to deliver outstanding service, overseeing team performance, and implementing strategies for sales growth. Candidates should have retail experience, excellent communication skills, and a passion for sports. The position offers competitive salary, bonuses, and employee discounts in an inclusive environment.

Benefits

Attractive salary

Monthly bonuses

Employee discounts

Benefits package including pension

Development opportunities

Regular training

Access to sports activities

Qualifications

• Experience in retail and/or leadership positions is a plus.
• Very good command of English language (written and spoken).
• Flexibility to work in shifts and on weekends.

Responsibilities

• Cooperate with the Head Coach to create a unique shopping experience.
• Coordinate a diverse team and ensure an excellent work atmosphere.
• Implement operational processes to reach sales targets and improve consumer satisfaction.
• Oversee various departments and ensure compliance with NIKE standards.
• Provide reports about store activities and consumer insights.

Skills

Passion for NIKE and/or love of sport

Retail and/or leadership experience

Exceptional consumer service skills

Strong communication skills

Team coaching and development

Job description

A global sportswear company in Greater London seeks an Assistant Head Coach to enhance store operations. This role involves collaborating with leadership to deliver outstanding service, overseeing team performance, and implementing strategies for sales growth. Candidates should have retail experience, excellent communication skills, and a passion for sports. The position offers competitive salary, bonuses, and employee discounts in an inclusive environment.