Retail Lead: Elevate Service, Lead Team & Drive Sales

Nike; Antrim; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading sports brand retailer in Northern Ireland is looking for a Retail Lead to provide world-class service and maintain a premium brand experience. This role involves coaching and managing employees while achieving sales targets, ensuring compliance with company standards, and enhancing the consumer journey. You will be part of a supportive team with opportunities for bonuses and extensive employee discounts.

Benefits

Competitive compensation and benefits

Monthly performance-based bonus

Diversity, Equity & Inclusion focus

Generous employee discounts

New NIKE outfit for team members

Qualifications

• Preferred customer service and/or retail experience.
• Ability to manage a team effectively.
• Strong communication skills as a brand ambassador.

Responsibilities

• Deliver exceptional consumer service and ensure a premium brand experience.
• Coordinate, coach, and motivate employees.
• Achieve sales targets and manage daily business operations.

Skills

Customer service experience

Team management

Effective communication

Sales techniques

Flexibility with scheduling

Job description

A leading sports brand retailer in Northern Ireland is looking for a Retail Lead to provide world-class service and maintain a premium brand experience. This role involves coaching and managing employees while achieving sales targets, ensuring compliance with company standards, and enhancing the consumer journey. You will be part of a supportive team with opportunities for bonuses and extensive employee discounts.