Retail Team Leader: Elevate Service & Sales

JD Sports Fashion Plc; City of Edinburgh; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading sports retail company in Edinburgh is seeking a Supervisor to join their Junior Management team. The role focuses on delivering excellent customer service, driving sales, and maintaining visual merchandising standards. Ideal candidates should have experience in a retail environment and strong supervisory skills. Benefits include a substantial employee discount, health plans, and opportunities for professional development. This is an excellent opportunity for a passionate individual to contribute to a high-performing team.

Benefits

Monthly discretionary bonus schemes

25% company discount

Access to counselling services

Health cash plans

Gym membership discounts

Opportunities for professional development

Qualifications

• Previous supervisory experience in a fast-paced retail environment.
• Passionate about retail with knowledge of trends and competitors.
• Experience in coaching and mentoring staff.

Responsibilities

• Deliver excellent customer service and handle complaints.
• Drive sales targets by monitoring staff service levels.
• Maintain high visual merchandising standards.
• Train and develop new staff.

Skills

Supervisory experience

Understanding of retail trends

Coaching and mentoring

Strong communication skills

Attention to detail

Job description

A leading sports retail company in Edinburgh is seeking a Supervisor to join their Junior Management team. The role focuses on delivering excellent customer service, driving sales, and maintaining visual merchandising standards. Ideal candidates should have experience in a retail environment and strong supervisory skills. Benefits include a substantial employee discount, health plans, and opportunities for professional development. This is an excellent opportunity for a passionate individual to contribute to a high-performing team.