B2B Energy Account Manager | Hybrid, Uncapped Commission

School Result; Milton Keynes; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

An energy management company in Milton Keynes is seeking a Customer Account Manager to manage a portfolio of business customers. This role involves driving customer satisfaction, managing contract renewals, and identifying upsell opportunities. The ideal candidate has 3–5 years of experience in B2B account management, preferably in the energy sector, and possesses CRM proficiency. The position offers hybrid work flexibility and various employee benefits including profit sharing and professional development opportunities.

Benefits

Uncapped commission

Employee ownership benefits

Contributory pension

Flexible holidays

Medical cash plan

Life assurance

Cycle-to-work schemes

Company-funded events

Ongoing learning opportunities

Qualifications

• 3–5 years of experience in B2B account management or sales, preferably in energy or utilities.
• Understanding of energy services, including efficiency and compliance.
• Proven success in meeting sales/renewal targets and reducing churn.

Responsibilities

• Manage and grow a portfolio of approximately 400 business customers.
• Drive customer satisfaction and renew service contracts.
• Identify upsell and cross-sell opportunities.

Skills

B2B account management

Sales targets achievement

CRM proficiency

Education

Bachelor’s degree in Business, Marketing, or Energy Management

Tools

Salesforce

MS Office

Job description

An energy management company in Milton Keynes is seeking a Customer Account Manager to manage a portfolio of business customers. This role involves driving customer satisfaction, managing contract renewals, and identifying upsell opportunities. The ideal candidate has 3–5 years of experience in B2B account management, preferably in the energy sector, and possesses CRM proficiency. The position offers hybrid work flexibility and various employee benefits including profit sharing and professional development opportunities.