ERT Account Manager

Fisher & Paykel Appliances Ltd; Remote; GBP 35,000 - GBP 50,000; Full time

Job summary

A leading consumer products company in the UK is seeking an experienced ERT Account Manager to drive brand growth across Electrical Retail accounts in the Midlands, North England, and Scotland. The ideal candidate will have account management experience, a passion for the Electrical Retail sector, and skills in strategic sales planning. Responsibilities include developing sales strategies, managing account relationships, and ensuring effective execution of sales plans. This is a full-time position with a focus on delivering exceptional customer experiences.

Qualifications

• Essential previous account management experience.
• Strong desire for self-development and willingness to learn new skills.
• Proven track record in increasing sales and margins.

Responsibilities

• Develop and execute the national retail strategy for Electrical Retail accounts.
• Manage and cultivate existing account relationships.
• Monitor daily sales performance metrics to maximise revenue.

Skills

Account management experience

Communication skills

Sales planning

Knowledge of Electrical Retail

Proficiency in Microsoft Office 365

Job description

ERT Account Manager page is loaded## ERT Account Managerlocations: Remote - United Kingdomtime type: Full timeposted on: Posted 5 Days Agojob requisition id: REQ-24802**The Role****ERT ACCOUNT MANAGER****LOCATION:**UK, Role covering Midlands, North England & Scotland**REPORTS TO:**Sales Director – UK**MAIN PURPOSE:**Develop and grow F&P’s brand and products across Electrical Retail accounts through strategic sales planning and dedicated account management that increases market share and delivers profitable growth in the short and long term.**SCOPE:**An ambassador for our brand focussed on delivering a premium end-to-end customer experience across Electrical Retail accounts within the premium & luxury retail market.**RESPONSIBILITIES:****Strategic Planning & Delivery*** **Responsible for planning and executing** the national retail strategy for Electrical Retail accounts, ensuring alignment with global objectives and growth goals.* **Develops a Strategic National Sales Plan (NSP)** that includes annual sales targets, product placement, marketing, and promotional programmes, while effectively leveraging social media and online marketing efforts.* **Ensures disciplined and effective execution** of NSPs, including any identified priority changes, resulting in increased product market share and profitable growth.* **Engages stakeholders** to ensure highly effective cross-functional collaboration, including global support functions, meeting business needs.* **Provides regular reporting updates** on account portfolio to the local and global Market Group.**Account Management*** **Deeply understands customer account businesses** and environmental influences, keeping up with changes and best practices that affect strategic plans.* **Makes decisions based on a comprehensive, market-wide view** and understands how these decisions impact the business.* **Manages and cultivates existing account relationships** to leverage growth opportunities within the electrical retail sector.* **Identifies and actively pursues new customer opportunities**, fostering enthusiasm and affinity for the brand's vision and products.* **Ensures seamless representation of the brand's value proposition** across all accounts, including ensuring merchandising and brand representation is achieved and supported both in-store and digitally.* **Works with customers to maintain product availability**, meets customer needs, and offers proactive support, including product training, to drive sales.* **Monitors daily sales performance metrics** to maximise revenue and margin.**Brand Ambassador*** **Develops effective relationships** that add value to internal and external customers.* **Acts as a brand ambassador** in all interactions with customers ensuring relationships are built on mutual trust.**Health & Safety*** **Promotes a culture of health and safety within the team and wider business.*** **Takes practical steps to ensure personal safety at work, ensuring actions or inactions do not harm others.*** **Follows safety instructions, proactively reports workplace hazards and incidents, collaborating** with Health & Safety Representatives.**QUALIFICATIONS & EXPERIENCE:*** **Previous account management experience is essential.*** **Experience and passion for the Electrical Retail, Consumer Electronics, or Technology industry is highly desirable.*** **Shows a positive and progressive attitude** and a flexible approach to change.* **Has a strong desire for self-development** and a willingness to learn new skills.* **Proven track record** in successfully increasing sales and margins within an account portfolio.* **Understanding of constructing a Sales Plan** in line with the overall company strategy, utilising various levers.* **Effective communicator**, capable of analysing business results, constructing and implementing creative solutions, and delivering actionable insights to customers.* **Experience working within a "premium" culture and environment would be beneficial.*** **Competent in Microsoft Office 365 tools** – specifically Outlook, Teams, Word, Excel and PowerPoint#LI-BJ1Fisher & Paykel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.