Customer Banking Advisor — Grow, Serve, Excel

Metro Bank Plc; Birmingham; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A retail bank in Birmingham is seeking a Banking Representative to provide exceptional customer service. You'll be the face of the bank, interacting with customers and providing insights into suitable banking products. Responsibilities include building customer relationships, working in a team to meet objectives, and complying with regulations. A competitive salary, training, and career advancement are offered as part of the comprehensive benefits package.

Benefits

Competitive salary

Discretionary annual bonus

Comprehensive benefits package

Generous holiday allowance

Attractive pension scheme

Healthcare

Life assurance

Colleague discounts

Qualifications

• Ability to maintain effective customer relationships under pressure.
• Must pay attention to detail and understand associated risks.
• Experience in customer service or controlled processes preferred.

Responsibilities

• Interact with customers to provide exceptional service.
• Work as part of a team to meet store objectives.
• Stay compliant with regulatory training.

Skills

Ability to build effective customer relationships

Attention to detail

Proficient in computer skills

Tools

Microsoft Office

Job description

A retail bank in Birmingham is seeking a Banking Representative to provide exceptional customer service. You'll be the face of the bank, interacting with customers and providing insights into suitable banking products. Responsibilities include building customer relationships, working in a team to meet objectives, and complying with regulations. A competitive salary, training, and career advancement are offered as part of the comprehensive benefits package.