Patient Services Coordinator - Medical Receptionist

West Suffolk Clinical Commissioning Group; Tiptree; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A healthcare practice in Tiptree is seeking an enthusiastic receptionist for a full-time position. The ideal candidate will provide excellent customer service, manage patient queries, and maintain records with precision. As part of a supportive team, you will need strong IT skills and previous experience in a healthcare setting is desirable. This role offers a friendly work environment with flexible working patterns and generous leave. Ideal for someone passionate about patient care in a busy, innovative practice.

Benefits

Generous annual leave

Flexible working patterns

Support during difficult times such as free counselling

Qualifications

• Must have customer service/patient experience.
• Strong IT skills with attention to detail.
• Previous medical or healthcare receptionist experience is desirable.

Responsibilities

• Greeting and directing all patients.
• Making appointments and answering queries.
• Maintaining patient records and databases.

Skills

Customer service experience

Excellent communication skills

IT and administration skills

Ability to work under pressure

Experience with the general public

Job description

A healthcare practice in Tiptree is seeking an enthusiastic receptionist for a full-time position. The ideal candidate will provide excellent customer service, manage patient queries, and maintain records with precision. As part of a supportive team, you will need strong IT skills and previous experience in a healthcare setting is desirable. This role offers a friendly work environment with flexible working patterns and generous leave. Ideal for someone passionate about patient care in a busy, innovative practice.