Premium Patient Services Receptionist

King Healthcare Ltd.; Greater London; On-site; GBP 30,000 - GBP 35,000; Full time

Job summary

A premium healthcare provider in Central London seeks a warm and organised Receptionist (Patient Services) to join their Front of House team. The role involves welcoming patients, managing check-in/check-out processes, and supporting clinicians while maintaining a professional and calm environment. Candidates should have experience in customer-facing roles, excellent communication skills, and the ability to manage multiple tasks. This position offers a salary between £30,000 and £35,000 and is full-time on-site.

Qualifications

• Experience in a premium healthcare, hospitality, or customer-facing environment.
• Comfortable managing multiple tasks under pressure.
• Ability to uphold GDPR and clinic compliance standards.

Responsibilities

• Welcome patients and ensure a smooth experience throughout their visit.
• Manage check-in/check-out and daily clinic flow.
• Support clinicians by coordinating schedules and maintaining accurate records.

Skills

Excellent communication skills

Organizational skills

Polished telephone manner

Ability to manage multiple tasks

Professional manner and presentation

Tools

EMR/CRM systems

Microsoft Office

Job description

A premium healthcare provider in Central London seeks a warm and organised Receptionist (Patient Services) to join their Front of House team. The role involves welcoming patients, managing check-in/check-out processes, and supporting clinicians while maintaining a professional and calm environment. Candidates should have experience in customer-facing roles, excellent communication skills, and the ability to manage multiple tasks. This position offers a salary between £30,000 and £35,000 and is full-time on-site.