Medical Receptionist

West Suffolk Clinical Commissioning Group; Colchester; On-site; GBP 20,000 - GBP 25,000; Part time

Job summary

A healthcare provider in Colchester is seeking a bank/casual medical receptionist to join their team. The role involves answering calls, booking appointments, and liaising with clinicians. The ideal candidate will have strong communication and IT skills, be patient-focused, and able to work under pressure. Benefits include NHS Pension, free parking, and NHS discounts. This position is flexible with no guaranteed hours, covering sickness and busy periods.

Benefits

NHS Pension

NHS/Blue Light discounts

Free parking

Flu vaccination

Cycle to work scheme

Qualifications

• Highly motivated team player with customer service/patient experience.
• Excellent communication skills and IT confidence.

Responsibilities

• Answering calls and helping patients access the right service.
• Booking appointments and processing prescription requests.
• Maintaining a tidy and safe reception/working area.

Skills

Good communication skills

IT confident

Friendly and calm manner

Team player

Patient-focused attitude

Ability to work well under pressure

Job description

About the Role

Constable Country Medical Practice based in Colchester and Ipswich are looking to recruit a bank/casual medical receptionist for their team. Please note, this vacancy has no guaranteed hours. Shifts are offered to cover sickness, annual leave and busy periods so flexibility is essential.

Responsibilities

• Answering calls and helping patients access the right service
• Booking appointments
• Taking messages and managing the teams task box
• Liaising with clinicians and external services
• Processing prescription requests
• Providing test results as directed by clinicians
• Maintaining a tidy and safe reception/working area

About the Candidate

The ideal candidate will be a highly motivated team player who has customer service/patient experience, offers excellent communication skills, and has the following attributes:

• Good communication skills
• IT confident
• Has a friendly and calm manner
• Team player
• Patient-focused attitude
• Can work well under pressure

About Us

At Constable Country Medical Practice, care for 12,250 patients across two sites and have a clinical team of 3 GP partners, 2 salaried GPs, 2 nurse practitioners and a paramedic. We are also a GP training practice.

Our team of healthcare professionals and additional clinicians offer a number of clinics and services to promote good health and wellbeing whatever your medical condition. This may include services offered by the midwife, podiatrist or acupuncture and Chinese herbal medicine doctor.

Benefits

• NHS Pension
• NHS/Blue Light discounts
• Free parking
• Flu vaccination
• Cycle to work scheme

We are an equal opportunities employer and welcome all applications.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.