Hybrid Service Delivery Assistant: 6-Month Secondment

Victim Support; Lancashire; Hybrid; GBP 25,000 - GBP 30,000; Full time

Job summary

An independent charity in Lancashire is seeking a service delivery assistant for a fixed term role. The position involves processing referrals, managing social media, and engaging with children and young people. Ideal candidates will have experience in administrative support and client-facing roles, with a focus on vulnerable clients. Offering flexible working options and a generous benefits package including annual leave and career development opportunities.

Benefits

Flexible Working Options

Generous Annual Leave

Birthday Leave

Pension Plan

Enhanced Allowances

Exclusive Discounts

Financial Wellbeing Support

Wellbeing Support

Career Development Opportunities

Qualifications

• Experience providing administrative and client-facing support.
• Familiarity with case management systems and data entry.
• Experience in delivering targeted messages on social media.

Responsibilities

• Process referrals and upload to the CMS in a timely manner.
• Plan and publish regular updates on social media.
• Respond to general enquiries and provide accurate information.
• Collaborate with the Operations Manager on engagement strategies.

Skills

Administrative support

Client-facing experience

Data entry into case management systems

Social media management

Job description

An independent charity in Lancashire is seeking a service delivery assistant for a fixed term role. The position involves processing referrals, managing social media, and engaging with children and young people. Ideal candidates will have experience in administrative support and client-facing roles, with a focus on vulnerable clients. Offering flexible working options and a generous benefits package including annual leave and career development opportunities.