Aspiring Service Advisor - Fast-Paced Auto Care & Training

BMW; Metropolitan Borough of Solihull; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading automotive retailer in the UK is seeking a Trainee Service Advisor to manage customer bookings and ensure outstanding service. You will be the vital link between customers and the workshop, supporting Service Advisors and providing clear information throughout the vehicle service process. Ideal candidates have strong organisational skills and a customer-focused approach. Full training is provided, making this an excellent opportunity for those looking to grow in the automotive sector.

Benefits

Enhanced Holiday Entitlement – 33 days inc. bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary / community work

Qualifications

• Strong organisational and administrative skills.
• Excellent attention to detail.
• Customer-focused approach.

Responsibilities

• Manage inbound and outbound booking calls.
• Schedule customer bookings and provide clear information.
• Support Service Advisors and keep customers informed.

Skills

Organisational skills

Attention to detail

Customer service

Tools

Kerridge

Job description

A leading automotive retailer in the UK is seeking a Trainee Service Advisor to manage customer bookings and ensure outstanding service. You will be the vital link between customers and the workshop, supporting Service Advisors and providing clear information throughout the vehicle service process. Ideal candidates have strong organisational skills and a customer-focused approach. Full training is provided, making this an excellent opportunity for those looking to grow in the automotive sector.