Retail Deputy Manager - Lead a Creative Team (18h Contract)

The Works Stores Ltd.; Godalming; On-site; GBP 20,000 - GBP 25,000; Part time

Job summary

A retail company in Godalming is seeking a Retail Deputy Manager to support the Store Manager in leading the team to deliver exceptional service. You will manage operations, coach team members, ensure a tidy store environment, and step in during the Store Manager's absence. This role requires strong leadership skills and a customer-focused approach, making it ideal for those passionate about retail management. The position offers a robust benefits package and opportunities for personal growth.

Benefits

25% Colleague Discount

Family Friendly Leave

33 days holiday, increasing with long service

Training and development opportunities

Healthcare Cash Plan

Employee Assistance Programme

Qualifications

• Experience in supervisory roles in retail or customer service.
• Strong communication and leadership skills.
• Ability to manage multiple priorities effectively.

Responsibilities

• Support the Store Manager in improving customer service.
• Manage operational areas like stock management and compliance.
• Lead by example on service and teamwork.

Skills

Experience in a supervisory or team leadership role within retail or customer service

Strong communication and interpersonal skills

Confident in leading a team and making decisions

Organised and able to manage multiple priorities

Customer-focused with a passion for delivering great service

Flexible and reliable, with a hands-on approach

Experience in a high-volume or value retail environment

Familiarity with retail systems and reporting tools

Experience supporting recruitment, training, or performance management

Job description

A retail company in Godalming is seeking a Retail Deputy Manager to support the Store Manager in leading the team to deliver exceptional service. You will manage operations, coach team members, ensure a tidy store environment, and step in during the Store Manager's absence. This role requires strong leadership skills and a customer-focused approach, making it ideal for those passionate about retail management. The position offers a robust benefits package and opportunities for personal growth.