Retail Deputy Manager: Lead Team & Grow Store Performance

Iceland Foods Limited; Haverhill; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading retail company is seeking a committed Deputy Manager in Haverhill to collaborate with the Store Manager and maximize store performance. Responsibilities include managing daily operations, delivering exceptional customer service, and fostering team engagement. Candidates should possess retail management experience, strong leadership skills, and a customer-focused attitude. The role offers various benefits, including discounts, holiday entitlement, and career development opportunities.

Benefits

15% discount on products

33 days holiday

Clear career pathways

Healthcare plan option

Qualifications

• Proven experience in a retail management role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast‑paced environment and manage priorities.
• Customer‑focused with a passion for delivering outstanding service.

Responsibilities

• Maximise profit and lead the team alongside the Store Manager.
• Conduct daily store walks to focus on customer experience.
• Ensure compliance with cash handling and security policies.
• Foster an inclusive culture and drive team engagement.
• Deliver on all agreed KPIs.

Skills

Retail management experience

Leadership skills

Excellent communication

Problem-solving abilities

Customer service focus

Job description

A leading retail company is seeking a committed Deputy Manager in Haverhill to collaborate with the Store Manager and maximize store performance. Responsibilities include managing daily operations, delivering exceptional customer service, and fostering team engagement. Candidates should possess retail management experience, strong leadership skills, and a customer-focused attitude. The role offers various benefits, including discounts, holiday entitlement, and career development opportunities.