Hybrid Events & Client Services Coordinator

Northern Ireland Water Limited; Belfast; Hybrid; GBP 25,000 - GBP 27,000; Full time

Job summary

A professional services company in Antrim is looking for a Business & Events Assistant to enhance customer experience through effective communication and administration. You will interact with customers, assist in event management, and provide support across various teams. The position requires 2-3 years of experience in customer service, strong organizational skills, and proficiency in Microsoft Office. This is a hybrid role offering professional growth and training opportunities.

Qualifications

• 2-3 years of experience in a customer-facing role.
• Strong technical confidence with Microsoft Office and online event platforms.
• Excellent verbal and written communication skills with a professional tone.

Responsibilities

• Serve as the first point of contact for customer enquiries.
• Assist with event sales and manage post-event activities.
• Build strong relationships by responding to needs efficiently.

Skills

Customer service skills

Organizational skills

Communication skills

Technical confidence in Microsoft Office

Adaptability

Tools

Microsoft Office

HubSpot

Job description

A professional services company in Antrim is looking for a Business & Events Assistant to enhance customer experience through effective communication and administration. You will interact with customers, assist in event management, and provide support across various teams. The position requires 2-3 years of experience in customer service, strong organizational skills, and proficiency in Microsoft Office. This is a hybrid role offering professional growth and training opportunities.