Head of Quality and Compliance

Holland & Barrett; Winchester; On-site; GBP 54,000; Full time

Job summary

A charity providing care services in the UK is looking for a Head of Quality and Compliance to lead quality initiatives and ensure compliance with regulations. The role involves working closely with care homes to deliver outstanding care, support inspections, and foster a culture of continuous improvement. Ideal candidates will have significant experience in quality management within adult social care. This position includes a competitive salary and ongoing professional development opportunities.

Benefits

Competitive salary and benefits package

Supportive leadership team

Opportunity for professional development

Qualifications

• Previous care home management experience.
• Significant experience in a senior quality, clinical, or management role within adult social care.
• Strong working knowledge of CQC regulations and inspection frameworks.

Responsibilities

• Support care homes to deliver safe, high-quality, person-centred care.
• Ensure services meet CQC standards and relevant regulations.
• Help homes prepare for inspections.

Skills

Care home management experience

Knowledge of CQC regulations

Experience with audits and quality improvement

Strong communication skills

Job description

Head of Quality and Compliance

Location: Winchester (with some extended travel)

Salary: £54,000 per annum

Contract: Full-time, Permanent

About the Role

We’re looking for a compassionate and experienced Head of Quality and Compliance to join our leadership team and help us deliver outstanding, person-centred care.

In this role, you’ll play a key part in supporting our care homes to provide safe, high-quality services that truly make a difference to residents’ lives. You’ll work closely with the Compliance Team, Heads of Departments, Registered Managers and senior teams, offering guidance, encouragement, and practical support to help services thrive and feel confident during inspections and quality monitoring.

What You’ll Be Doing

• Supporting our care homes to deliver safe, high-quality, person-centred care.
• Making sure services meet CQC standards and all relevant regulations.
• Helping homes prepare for inspections and supporting them during and after visits.
• Carrying out audits and reviews and turning findings into positive improvements.
• Monitoring incidents, safeguarding concerns, complaints, and learning outcomes.
• Policy Procedure implementation
• Providing hands-on support and advice to Registered Managers and senior staff.
• Leading investigations with a focus on learning, improvement, and transparency.
• Encouraging a positive, open culture where quality and continuous improvement are everyone’s responsibility.
• Sharing clear, meaningful quality reports with senior leadership.
• Support our journey to Outstanding!

Key requirements

• Previous care home management experience
• Significant experience in a senior quality, clinical, or management role within adult social care.
• Strong working knowledge of CQC regulations, inspection frameworks, and safeguarding.
• Experience developing and leading audits, inspections, and quality improvement initiatives.
• Experience of working effectively with local stakeholders including health professionals, care commissioning bodies, local authorities, along with internal stakeholders.
• Full driving licence

About You

You’ll be someone who is passionate about quality care and enjoys working collaboratively with others. You’ll be confident, approachable, and supportive, with the ability to guide teams through challenges and celebrate successes.

You’ll also have:

• Strong experience in quality, compliance, or governance within adult social care.
• A good understanding of CQC requirements and safeguarding.
• Experience supporting services with inspections and quality improvement.
• Excellent communication and relationship-building skills.
• A calm, organised approach and a genuine commitment to high standards of care.

What We Offer

• A competitive salary and benefits package
• A supportive and welcoming leadership team
• The opportunity to shape and improve care quality across our services
• Ongoing professional development
• A role where you can truly make a difference every day

Who are Brendoncare?

Brendoncare is a charity which provides a range of connected services for people in later life including care homes, extra care housing, community support services and clubs across the South of England.

We are people-driven, focusing on empowerment, inclusivity and understanding. We aim to ensure that whoever comes into the Brendoncare environment - whether as a member, resident, volunteer or colleague – they are able to live their life to the fullest potential.

Our values reflect who we are – together we are kind, empowering,dedicated and forward thinking. We need people who really want to make a difference to the lives of people in later life to join us.

In return, we will support you to grow and flourish as you are welcomed to the Brendoncare team.

If you are passionate about providing exceptional care and leading a dedicated team, we would love to hear from you!

Safeguarding is a core priority for us. All successful candidates will be required to undergo an enhanced Disclosure and Barring Service (DBS) check as part of our commitment to ensuring a safe and secure environment for everyone.

Closing Date: 21/2/2026
Interview Date: 3/3/2026