Compliance and Quality Assurance Officer

Sponsor ComplIANS; Milton Keynes; On-site; GBP 35,000 - GBP 50,000; Full time

Job summary

A regulatory care organization in Milton Keynes is seeking a Compliance and Quality Assurance Officer to play a pivotal role in regulatory compliance and ensuring high-quality care. In this full-time role, you will maintain compliance with various regulatory frameworks, oversee audits, and support HR and care quality standards. A background in compliance and strong organisational skills are crucial. The position offers opportunities for professional development while impacting operational safety and service quality.

Benefits

Competitive salary

Opportunities for professional development

Supportive leadership

Responsibilities

• Oversee compliance with CQC regulatory requirements and local authority contracts.
• Maintain accurate sponsored worker files in line with UKVI requirements.
• Support internal audits and Home Office compliance visits.

Skills

Experience in compliance

Strong understanding of regulatory frameworks

Excellent attention to detail

Strong organisation and analytical skills

Confident communicator

High standards of professionalism

Experience with sponsor licence processes

Experience supporting CQC inspections

Experience delivering training on compliance topics

Previous experience in regulated care environment

Job description

Make a real difference with a team that values compassion, dignity, and support. Explore our roles and start your journey in care today.

Reference No. GL-CQAO-0126

Compliance and Quality Assurance Officer

Location

Milton Keynes

Job Type

Full-time, Permanent

Working Hours

40 hours per week

Job Overview

Our client is seeking an exceptional Compliance and Quality Assurance Officer to join their organisation and play a key role in maintaining the highest standards across their care, HR, recruitment and sponsorship functions. This is a pivotal role for someone who is passionate about ensuring safe, high-quality care and robust regulatory compliance.

As part of their leadership and governance structure, you will help shape and strengthen the systems that keep our organisation safe, compliant and well-led.

About the Role

In this role, you will oversee compliance with:

• CQC regulatory requirements
• Local Authority contracts and quality standards
• Internal HR, recruitment, onboarding and workforce processes

You will ensure that documentation is accurate, systems are effective, and the team understand and follow the required standards. Your work directly supports safe care delivery, strong governance, and full regulatory compliance.

Key Responsibilities

Sponsor Licence & Workforce Compliance

• Maintain accurate sponsored worker files in line with UKVI requirements
• Monitor right-to-work, visa expiry, absences, and reportable changes
• Support internal audits and Home Office compliance visits
• Ensure rota allocation meets contracted hours for sponsored workers

HR, Recruitment & Onboarding Compliance

• Oversee document verification, training compliance and staff file quality
• Support interviews, scoring and compliance for CoS-eligible candidates
• Ensure all new starters complete required induction and competency checks

Care Quality & CQC Compliance

• Assist with internal quality audits, observations, and evidence gathering
• Support the Registered Manager in achieving high CQC standards
• Identify risks and implement corrective action plans

Quality Assurance & Governance

• Conduct regular audits across HR, training, recruitment, care planning and incident reporting
• Maintain risk registers, audit logs and compliance dashboards
• Prepare weekly and monthly compliance reports for senior management

What We’re Looking For

• Experience in compliance, quality assurance, HR, governance or care regulation
• Strong understanding of regulatory frameworks such as CQC, UKVI sponsor duties or Local Authority quality standards
• Excellent attention to detail and ability to identify gaps or risks
• Strong organisation and analytical skills
• Confident communicator able to support, guide and influence staff
• High standards of professionalism, integrity and confidentiality
• Experience with sponsor licence processes, CoS assignment or SMS reporting
• Experience supporting CQC inspections or LA audits
• Experience delivering training or coaching on compliance topics
• Previous experience in a regulated care environment

Why Join Us?

• A senior and influential role with direct impact on operational safety and service quality
• Opportunity to build and strengthen systems that support growth and regulatory excellence
• Supportive leadership and a meaningful role in improving care for vulnerable individuals
• Competitive salary and opportunities for professional development

Ready to Apply

To be considered for this role, you must: Submit your CV and a brief cover letter explaining why you are suitable for this role by email to [e-mail]

Complete our online application form by clicking the "APPLY" button below:

Make sure to include the Reference ID: GL-CQAO-0126 when prompted.